Senior Customer Support Executive, Italian & French Speaking (Remote in Europe)
Remote regions
EuropeBenefits
Unlimited PTO
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About the Role:
- Answer inquiries via chat, WhatsApp, and email.
- Train new joiners and handle escalations.
What We Need:
- 5+ years customer support, live chat, calls.
- Fluent in English, Italian, and French.
Culture & Benefits:
- Remote work and unlimited holiday.
- Growth opportunities in a scaling company.
Nivoda
Nivoda is a global B2B diamond and gemstone marketplace connecting retailers with suppliers. Processing $300M+ annually, it spans multiple regions. Its customer support team is distributed across 8+ countries, with a focus on responsiveness and continuous improvement.