Alphanumeric

5 open remote positions

Alphanumeric provides customer engagement and commercial support services, specializing in the pharmaceutical industry. They are a company that values customer service and strategic thinking, offering a permanent full-time remote position with training and e-learning courses.

Salary Distribution 2 of 5 jobs

PTO Distribution 2 of 5 jobs

2w
Min
3w
25th
3w
Median
4w
75th
4w
Max

Benefits Overview 4 of 5 jobs

Internet allowance (2) Dental (1) E-Learning (1) Equipment (1) Health Insurance (1) Internet Allowance (1) Life Insurance (1) Medical (1) Medical insurance (1) PTO (1) Private health insurance (1) Training (1)

Open Positions

Bilingual Customer Service Specialist (English/French) - Remote based in Portugal

$22,680–$25,920/yr
Portugal 4w PTO

  • Provide bilingual (English/French) customer service via calls, chats, and emails for a pharmaceutical client.
  • Triage medical information inquiries and document adverse events or product quality complaints in the CRM.
  • Maintain compliance and quality standards while supporting patients, healthcare professionals, and internal stakeholders.

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Bilingual Customer Service Specialist (English/French)

$37,500–$37,500/yr
Canada 2w PTO

  • Handle inbound calls, chats, and emails from patients, healthcare professionals, and internal stakeholders with professionalism and empathy.
  • Respond to general consumer and healthcare professional inquiries, navigate websites, and manage temperature excursion requests.
  • Recognize, document, and report potential adverse events and product quality complaints while supporting the client as a liaison.

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