Coordinate reimbursement support activities and ensure timely resolution of patient requests.
Manage case intake, documentation, and tracking to maintain accurate service records.
Monitor workflows, identify improvements, and collaborate with stakeholders to enhance service delivery.
The company is a healthcare partner focused on ensuring patient access to essential services. The culture is inclusive and collaborative, with a remote-first approach and emphasis on purpose.
Handle first notice of loss reports for non-complex auto and property claims while ensuring accurate information collection.
Provide exceptional customer service by guiding customers through their claim experience and explaining options clearly.
Work efficiently in a high-volume remote environment while maintaining accuracy and customer satisfaction.
The company provides insurance claims services and supports customers through the initial stages of their claims journey. The company culture emphasizes empathy, collaboration, and employee growth, with a focus on delivering high-quality customer service.
Conduct outbound calls to healthcare professionals and organizations to share program information.
Build and maintain professional relationships while consistently achieving performance targets.
Accurately record customer interactions in CRM and collaborate with internal and external stakeholders.
The company partners with healthcare organizations to deliver approved program information to healthcare professionals via outbound engagement. It fosters an inclusive, collaborative culture with opportunities for professional growth in a fully remote environment.
Engage with health plan members to schedule care assessments and provide encouragement.
Utilize strong listening and communication skills to build trust and handle challenging calls.
Multitask efficiently while using technology to maintain a human-centered conversation.
Carenet Health is a healthcare company that transforms patient interactions into meaningful connections. The company fosters a culture of empathy and support, with a focus on team member expertise and dedication.
Handle inbound and outbound customer inquiries with professional excellence, resolving issues on the first call.
Provide excellent customer service through active listening, de-escalation, and appropriate communication.
Track call information for reporting, escalate issues when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology. With a global workforce of 500,000 across 300 languages, we prioritize inclusion and diversity and are committed to supporting those who serve.
Conduct in-depth interviews encompassing lifestyle and medical questions to facilitate the underwriting process for insurance clients.
Utilize excellent interpersonal skills and tact when eliciting personal and medical information.
Manage workload efficiently with strong organization and time-management skills while respecting confidentiality.
Manulife is a leading international financial services provider that helps people make decisions easier and lives better. As a global company with a large workforce, they foster an inclusive work environment and are committed to diversity and employee well-being.
Analyze sales data to build account plans and execute sales tactics to increase product penetration and sales.
Conduct virtual customer meetings, training sessions, and seminars to generate demand and deliver sales results remotely.
Partner with sales leadership and marketing to implement customer initiatives and maintain CRM reporting.
Elanco is a global leader in animal health, dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets. With nearly 70 years of heritage, the company fosters a diverse and inclusive work environment, driving innovation through dynamic individuals and new ways of thinking.
Manage the full sales cycle for SMB customers, from prospecting to closing.
Build strong relationships and provide value-based solutions to merchant challenges.
Collaborate with cross-functional teams and continuously improve sales strategies.
The company helps small and medium-sized businesses adopt innovative tools to simplify operations and improve customer experiences. It is a fast-paced, data-driven environment with a focus on sales performance and customer impact.
Generate new sales opportunities through outbound calls and emails, and manage customer inquiries and order support.
Guide customers through the sales process, track orders, and resolve issues while achieving sales targets.
Collaborate with internal teams, apply product knowledge, and maintain strong client relationships.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company values efficiency and objectivity in the hiring process, with a focus on diversity and inclusion.
Handle inbound calls and emails in both French and English, providing quotes and scheduling crews.
Process payments, manage rebooking, and follow up with clients using CRM tools.
Maintain a calm and empathetic demeanor under pressure while interacting with emotionally varied callers.
They are a family-run junk removal company that recycles or donates up to 95% of what they collect. They are a small, local business with a culture of genuine care for customers and the environment.
Make outbound calls to schedule appointments for preventative health screenings.
Assist members with benefits and insurance information during welcome calls.
Conduct surveys to make a difference in patients' lives.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. With over 30 years of experience, the company fosters collaboration and innovation, empowering growth through trust and accountability.
Handle inbound calls and provide excellent customer service for lease or loan accounts.
Resolve inquiries independently and escalate issues when necessary.
Proactively identify trends in customer issues and share feedback with management.
We provide flexible lease-to-own financing to help consumers pay for big purchases over time. Our 200+ teammates enjoy inspiring and challenging work that accelerates their careers.
Engage with guests to handle reservations for luxury hotel brands globally, listening actively to recommend premium options.
Use creativity and empathy to personalize each interaction, creating memorable luxury experiences.
Support responsible hospitality practices while working in a remote role with occasional onsite training.
Accor Global Reservation Centre has been part of Moncton’s growth for over 30 years, recognized as a local employer of choice. They pioneer responsible hospitality with a diverse, multicultural team and a welcoming culture that fosters community involvement and employee growth.
Provide bilingual support (English and French) to EV drivers and site hosts via phone, chat, and email.
Troubleshoot technical and payment-related issues, analyze OCPP connectivity logs, and escalate hardware problems.
Collaborate with cross-functional teams to improve efficiency and maintain high customer satisfaction.
ChargeLab is the Android of EV charging, partnering with leading hardware manufacturers to bundle their EV chargers with our software. We have raised US $30 million and are a team of 60+ full-time employees, with over 30 in engineering and product development.
Engage with guests through inbound calls to assist with luxury hotel reservations worldwide.
Create personalized travel experiences by listening, guiding, and tailoring recommendations.
Champion sustainability and ethical hospitality in every interaction.
Accor Global Reservation Centre provides reservation services for Accor's luxury hotels globally. The team is multicultural, values personal growth, and fosters a welcoming culture.
Provide responsive patient support through phone and email, assisting users with platform access and technical questions.
Deliver empathetic and patient-focused service while ensuring issues are resolved efficiently.
Identify recurring patient challenges and share insights with internal teams to support product improvements.
The company is a healthcare technology organization that provides innovative digital solutions to help patients access and understand their medical information. The culture is inclusive and collaborative, with a focus on employee well-being and patient impact.
Act as single point of contact for top-tier Members, handling requests via phone and email with empathy and creativity.
Proactively curate personalized travel experiences, including restaurant reservations, transportation, and on-site activities.
Anticipate Member needs and ensure seamless, exceptional service throughout their stay and beyond.
Accor is a global hospitality leader that creates unforgettable luxury experiences with heart. For over 30 years, the Moncton centre has been an employer of choice with a diverse, welcoming culture and a focus on responsible hospitality.
Identify, outreach, and enroll eligible individuals into the program through phone, text, email, and in-person at partner locations.
Build trust through empathetic communication and meet key enrollment metrics to support underserved communities.
Leverage bilingual skills (English/Spanish) to connect with individuals experiencing serious mental illness, homelessness, or high medical needs.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations through whole-person care. They are one of the largest Enhanced Care Management providers in California with a collaborative team of clinicians, social workers, and technologists.
Provide personalized investment guidance and virtual service to help clients achieve financial goals.
Recommend suitable investment solutions and achieve sales objectives while ensuring compliance.
Process transactions, analyze client issues, and maintain up-to-date knowledge of investment markets.
The partner company provides wealth management and investment services to clients across Canada. They are a financial services organization with a focus on client relationships and employee development, offering a supportive remote work environment.