Accor Global Reservation Centre

Answer inbound calls in a conversational manner assisting with room and suite reservations for our luxury brands. Guide guests in choosing their ideal room and package, turning their moments into lasting memories with your sales expertise and personalized recommendations. Bring warmth and creativity to every conversation, personalizing your offers to provide your guests with unique and authentic experiences.

As VIP Advisor you will be getting to know our most valued clients to anticipate their every need and create exceptional travel experiences. This role delivers an all-inclusive VIP Service for Residential Owners, Hotel Owners, Shareholders and Brand Partners as their single point of contact, providing personalized recommendations and exclusive concierge services.