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Responsibilities:
- Conduct in-depth medical and lifestyle interviews to support the underwriting process for individual insurance applications.
- Ensure high-quality customer service by addressing client concerns professionally and maintaining confidentiality.
- Manage workload efficiently in a fast-paced environment with minimal supervision.
Qualifications:
- Medical knowledge, terminology, or experience required.
- Excellent verbal and written communication skills, including bilingualism in English and French.
- Proven ability to work with accuracy under time constraints and provide outstanding customer service.
What We Offer:
- Structured training and industry-recognized learning opportunities.
- Flexible work-from-home environment with various shifts Monday to Friday.
- Comprehensive benefits package including health, dental, vision, and retirement savings plans.
Manulife
Manulife is a leading international financial services provider that helps people make decisions easier and lives better. As a global company with a large workforce, they foster an inclusive work environment and are committed to diversity and employee well-being.