Coordinate reimbursement support activities to ensure timely resolution of patient requests.
Manage case intake, documentation, and tracking to maintain accurate service records.
Monitor workflows and collaborate with stakeholders to improve operational consistency.

Requirements:

You have 2+ years of experience in customer service, patient support, or case coordination.
You are bilingual in English and French with strong communication skills.
You are comfortable using CRM systems and healthcare platforms.

Benefits:

You receive comprehensive health, dental, and vision coverage.
You have access to wellness programs and family support benefits including parental leave.
You enjoy professional development opportunities and an inclusive culture.

Not Specified

The company is a healthcare partner focused on ensuring patient access to essential services. The culture is inclusive and collaborative, with a remote-first approach and emphasis on purpose.

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