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Accountabilities:
- Manage assigned patient cases and projects while following established operational processes and service standards.
- Provide telephone support to patients, healthcare professionals, and funding organizations regarding access, reimbursement, compliance, and support programs.
Requirements:
- High school diploma, GED, or equivalent experience required.
- 2+ years of experience in reimbursement support, patient services, healthcare support, customer operations, case coordination, or a related field.
- Strong verbal and written communication skills with the ability to interact professionally with patients, healthcare providers, and internal teams.
Benefits:
- Competitive salary range of approximately CAD $39,552 – $66,847 depending on experience and qualifications.
- Comprehensive health, dental, and vision benefits.
- Family-focused benefits, including parental leave, caregiver support, and adoption assistance.
Jobgether
This role is posted on behalf of a partner company, which manages all applications and next steps. The company focuses on healthcare support and improving patient access to therapies, with a collaborative culture and opportunities for professional growth.