Serve as the first point of contact for patients and referring providers, answering and triaging calls to schedule appointments.
Collect and verify patient demographics and insurance information to ensure accurate documentation.
Handle a high volume of requests efficiently while providing a compassionate and professional customer experience.
Jane Pauley Community Health Center is a Federally Qualified Health Center (FQHC) that provides integrated, whole-person care to underserved communities across Indiana. The organization fosters a culture of collaboration, respect, and growth, supporting teams in making a meaningful impact.
Verify and update patient demographic and insurance information with high accuracy.
Perform benefits and eligibility verification, and initiate authorization and pre-certification processes.
Communicate clearly with patients regarding financial responsibility, next steps, and required documentation.
Advocate Health is a nonprofit integrated health system formed from the combination of Advocate Aurora Health and Atrium Health, providing care under multiple regional brands. They employ 155,000 teammates across 69 hospitals and over 1,000 care locations, with a focus on clinical innovation, equitable care, and community benefit.
Schedule, cancel, and reschedule patient appointments in accordance with VA scheduling guidelines.
Answer inbound calls and route patient inquiries to appropriate clinical staff.
Verify and update patient demographic and insurance information and maintain accurate records in electronic health record systems.
Aptive Resources provides healthcare staffing and program support to Veterans Health Administration facilities across the U.S. through the Integrated Critical Staffing Program. It is a certified Service-Disabled, Veteran-Owned Small Business joint venture with a mission-focused, results-driven approach.
Receive and respond to prescription refill requests through various communication channels, verifying validity and accuracy while ensuring compliance with regulatory guidelines.
Prepare and dispense prescription refills accurately, adhering to established protocols and providing exceptional customer service to stakeholders.
Collaborate with interdisciplinary teams and provide administrative support to clinical staff and managers for medication refill programs and special projects.
Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. The company interacts with 1 in 3 Americans every day and integrates the power of human touch with data-driven technology in its mission to make healthcare better for all.
Coordinate care for adolescent and young adult patients, including outreach, chart scrubbing, and panel management.
Provide medical assistant duties and support the care team with referrals, follow-ups, and documentation.
Communicate with patients and families via phone, MyChart, and email to ensure compliance and care coordination.
Oregon Health & Science University is a public academic health center in Portland, Oregon, providing patient care, groundbreaking research, and training for healthcare professionals. It is the largest employer in Portland, operating hospitals and clinics across Oregon and Southwest Washington, and is committed to being an anti-racist, multicultural institution.
Organize duties and maintain staff and patient schedules.
Submit reports and work virtually with limited supervision.
CommonSpirit Health at Home provides full-service home health and hospice care. As a faith-based organization, it is committed to improving patient health and community well-being.
Handle referral coordination, appointment scheduling, insurance verification, and medical records requests for members.
Communicate updates to providers and members, ensuring world-class service and access to high-quality doctors.
Work collaboratively in a fast-paced virtual care team, managing multiple priorities with excellent attention to detail.
Included Health is a healthcare company that delivers integrated virtual care and navigation, breaking down barriers to provide high-quality care for everyone. The company offers care guidance, advocacy, and access to virtual and in-person care across various health needs.
Support patients across outpatient, inpatient, and surgical care settings by explaining insurance coverage and financial responsibilities.
Assess patient financial situations and determine eligibility for assistance programs like Medicaid and charity care.
Collaborate with clinical teams and administrative leadership to support discharge planning when financial concerns arise.
The company provides patient financial counseling services to healthcare organizations, helping patients navigate insurance and financial barriers. Its size and culture are not specified in the posting.
Schedule and confirm primary care, specialty, and community care appointments, verifying demographics and clinical details.
Work in CPRS and VistA, route consults via HSRM, and process referral documentation using REFDOC and EPSI.
Document every contact and collaborate with VA staff and the care coordination team to support veteran care.
CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. With a network of 500+ healthcare professionals and 200+ interpreters, CLFC is a Self-Certified Small Disadvantaged Business committed to mission-aligned placements.
Manage patient communication and care team coordination to ensure smooth clinical operations.
Support lab and medical records processes, including collecting records and managing prior authorizations.
Assist patients with program inquiries, scheduling, and billing questions.
Form Health is a national telemedicine weight loss clinic specializing in helping patients with obesity lead healthier lives. Founded in 2019, it is a venture-backed startup with an experienced clinical team dedicated to high standards of care and empathy.