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About the Role:
- Be the voice of a busy, family-run junk removal company, handling calls and emails with care.
- Quote jobs, dispatch crews, and process payments—all while keeping your cool.
Responsibilities:
- Answer inbound calls and emails in both French and English.
- Give quotes, schedule crews, and manage rebooking and follow-ups.
- Use Quo and Zoho CRM to track client and job details.
Requirements:
- Fluent French and clear, neutral English.
- Strong customer service instincts with empathy and resilience.
- Comfortable with phone systems and CRM (training available).
Junk Removal Company
They are a family-run junk removal company that recycles or donates up to 95% of what they collect. They are a small, local business with a culture of genuine care for customers and the environment.