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15 jobs similar to Bilingual (French/English) Back-Office Coordinator

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Canada

  • Serve as the first point of contact for clients by handling inbound calls and resolving inquiries across multiple channels.
  • Evaluate customer needs and provide timely, accurate solutions while maintaining high service quality.
  • Navigate multiple computer systems and customer service platforms to manage account requests efficiently.

Our partner is a global financial services company. They offer a supportive team environment and career development opportunities.

Canada 2w PTO

  • Provide bilingual (English/French) customer service support to patients and healthcare professionals via phone, chat, and email.
  • Handle inquiries related to diabetes, obesity, rare diseases, and cardiovascular health products.
  • Identify and document potential adverse events and product quality complaints in compliance with regulations.

Alphanumeric is a staffing and recruitment agency specializing in placing professionals in the pharmaceutical and healthcare sectors. They are currently hiring for a long-term contract role supporting a top global pharmaceutical company.

Canada

  • Provide bilingual support (English and French) to EV drivers and site hosts via phone, chat, and email.
  • Troubleshoot technical and payment-related issues, analyze OCPP connectivity logs, and escalate hardware problems.
  • Collaborate with cross-functional teams to improve efficiency and maintain high customer satisfaction.

ChargeLab is the Android of EV charging, partnering with leading hardware manufacturers to bundle their EV chargers with our software. We have raised US $30 million and are a team of 60+ full-time employees, with over 30 in engineering and product development.

Brazil

  • Act as the first point of contact for customer inquiries through phone and email channels.
  • Troubleshoot issues and guide customers through technical or operational questions.
  • Follow up on open cases to ensure issues are fully addressed within expected timelines.

Our partner provides customer support services for an international user base. The team operates remotely with a focus on flexibility and autonomy, supporting a growing global customer success operation.

  • Develop business opportunities and manage sales pipeline to convert prospects in Quebec and Eastern Canada.
  • Manage inbound requests, leads, and prospecting activities to generate new business.
  • Maintain CRM systems and analyze market trends to drive territory growth.

Rebox is the largest distributor of used boxes in North America, with over 35 distribution centers serving 2000+ companies. The company values entrepreneurial spirit, curiosity, and diversity of perspectives.

Canada

  • Handle first notice of loss reports for non-complex auto and property claims while ensuring accurate information collection.
  • Provide exceptional customer service by guiding customers through their claim experience and explaining options clearly.
  • Work efficiently in a high-volume remote environment while maintaining accuracy and customer satisfaction.

The company provides insurance claims services and supports customers through the initial stages of their claims journey. The company culture emphasizes empathy, collaboration, and employee growth, with a focus on delivering high-quality customer service.

Colombia Mexico

  • Coordinate and track projects from start to completion, ensuring timely delivery and resolving issues proactively.
  • Provide exceptional customer service in both Spanish and English, managing calls and emails to build strong client relationships.
  • Handle billing, invoicing, and payment tracking while supporting business development through outbound follow-ups.

We are a staffing agency recruiting on behalf of a growing service-based business. We are a remote-first company with a focus on client satisfaction and operational efficiency.

$28,873–$48,798/yr
Canada

  • Coordinate reimbursement support activities and ensure timely resolution of patient requests.
  • Manage case intake, documentation, and tracking to maintain accurate service records.
  • Monitor workflows, identify improvements, and collaborate with stakeholders to enhance service delivery.

The company is a healthcare partner focused on ensuring patient access to essential services. The culture is inclusive and collaborative, with a remote-first approach and emphasis on purpose.

Canada 4w PTO

  • Engage with guests through inbound calls to assist with luxury hotel reservations worldwide.
  • Create personalized travel experiences by listening, guiding, and tailoring recommendations.
  • Champion sustainability and ethical hospitality in every interaction.

Accor Global Reservation Centre provides reservation services for Accor's luxury hotels globally. The team is multicultural, values personal growth, and fosters a welcoming culture.

Canada 4w PTO

  • Act as single point of contact for top-tier Members, handling requests via phone and email with empathy and creativity.
  • Proactively curate personalized travel experiences, including restaurant reservations, transportation, and on-site activities.
  • Anticipate Member needs and ensure seamless, exceptional service throughout their stay and beyond.

Accor is a global hospitality leader that creates unforgettable luxury experiences with heart. For over 30 years, the Moncton centre has been an employer of choice with a diverse, welcoming culture and a focus on responsible hospitality.

Canada

  • Provide outstanding customer service to users and partners via email, chat, and phone.
  • Handle priority situations with high care and proactively contact users and stores when necessary.
  • Act as a brand ambassador to encourage sustainable behavior and communicate customer needs to internal teams.

We are a certified B Corporation with a mission to empower everyone to take action against food waste. Our community of over 133 million users and 261,000 partners across 20 countries has saved over 500 million meals, and we have over 1,350 enthusiastic teammates.

$28,120–$35,150/yr
Canada

  • Generate new sales opportunities through outbound calls and emails, and manage customer inquiries and order support.
  • Guide customers through the sales process, track orders, and resolve issues while achieving sales targets.
  • Collaborate with internal teams, apply product knowledge, and maintain strong client relationships.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company values efficiency and objectivity in the hiring process, with a focus on diversity and inclusion.

Europe

  • Handle telephone customer inquiries and emergency calls in a front office capacity.
  • Work full-time with rotating shifts from 05h00 to 21h00 Monday to Friday.
  • Provide excellent customer service in German with empathy and efficiency.

Bosch Security Systems develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers. With over 300 specialized associates in Lisbon and around 9,000 worldwide, the team is diverse and committed to innovation.

Spain

  • Process high-volume customer and service tasks across multiple systems with speed and accuracy.
  • Enter, update, and validate data in ERP, CRM, and internal tools to ensure correct case fulfillment.
  • Identify and escalate unclear cases while supporting the customer service team for improved experience.

Bosch Service Solutions provides technology-driven Business Process Outsourcing services for leading companies in automotive, travel, tourism, and telecom sectors. As part of the Bosch Group, they focus on Building and Energy Technologies, fostering a diverse and inclusive culture with long-term stability.

4w PTO

  • Engage with guests to handle reservations for luxury hotel brands globally, listening actively to recommend premium options.
  • Use creativity and empathy to personalize each interaction, creating memorable luxury experiences.
  • Support responsible hospitality practices while working in a remote role with occasional onsite training.

Accor Global Reservation Centre has been part of Moncton’s growth for over 30 years, recognized as a local employer of choice. They pioneer responsible hospitality with a diverse, multicultural team and a welcoming culture that fosters community involvement and employee growth.