Process high-volume customer and service tasks across multiple systems with speed and accuracy.
Enter, update, and validate data in ERP, CRM, and internal tools to ensure correct case fulfillment.
Identify and escalate unclear cases while supporting the customer service team for improved experience.
Bosch Service Solutions provides technology-driven Business Process Outsourcing services for leading companies in automotive, travel, tourism, and telecom sectors. As part of the Bosch Group, they focus on Building and Energy Technologies, fostering a diverse and inclusive culture with long-term stability.
Own inbound support cases end-to-end across voice, chat, and email, working closely with Technical Support to solve issues fast.
Manage inbound support during evening and weekend shifts, when nurses need assistance most.
Triage, follow up, and ensure clear handovers for complex cases and escalations.
Voize is building AI companions for Europe's nurses, with over 200,000 users relying on the platform every shift. The Berlin-based scaleup has $50M in Series A funding and fosters a fast-moving, caring culture.
Process HR queries using leading ticketing and case management systems.
Manage reports and perform data audits.
Prioritize and organize daily tasks in your personal queue.
Our client is a globally represented company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. As part of the HR shared services team in Europe, you will support employees throughout their employment.
Develop a strategic customer mission and training program to ensure high-quality service.
Manage calls, process tickets, and assist users with application updates and bug reproduction.
Create documentation and provide clear, unbiased feedback while maintaining flexibility in schedule.
Our employees are our pride and our most valuable asset. We are young, very ambitious and dedicated to achieving success, with a fun and open organization structure and solid management.
Identify and classify advertising from various media sources.
Code advertising motifs according to Nielsen's market classification system.
Ensure quality assurance and meet productivity and quality targets.
Nielsen powers a better media future by providing insights that drive client decisions. They have a global, talented workforce dedicated to excellence and audience engagement.
Drive customer success by increasing product adoption and value realization, leading to retention and growth.
Conduct product trainings and partner with Solutions Architects to guide customers through technical implementations.
Identify and mitigate churn risks while expanding partnerships and documenting ROI.
Algolia is a pioneer and market leader in AI Search, empowering over 17,000 businesses with blazing-fast search experiences. With a Series D funding of $150 million in 2021 and a valuation of $2.25 billion, the company fosters a culture of grit, trust, candor, care, and humility.
Coordinate support between clients and the Nomagic team to ensure smooth operations.
Assist customers with issue resolution and create documentation for local teams.
Perform preventive and reactive maintenance on robotic hardware and software systems.
Nomagic automates repetitive manual tasks using intelligent robotics. They are a growing, English-speaking team with flexible working hours and a focus on innovation.
Ensure customer satisfaction and provide excellent support for Streem Energy solutions.
Monitor data quality, detect bugs, and optimize settings for clients.
Build relationships with German stakeholders and act as strategic partner.
Streem builds a SaaS platform to empower commercial management of renewable energy assets. They have an international team and a dynamic entrepreneurial environment.
Manage deployment of Samsara technology to customers, ensuring quick time to value.
Lead solution workshops and guide customers through change management processes.
Juggle multiple customer engagements cross-functionally to deliver exceptional experiences.
Samsara is a pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability in physical operations like agriculture and transportation. As a recently public company, they foster a culture of autonomy and support for long-term impact.
Manage initial incident reports and coordinate resource dispatch for global emergencies.
Collaborate with client stakeholders and maintain accurate case records in the case management system.
Work flexible shifts including nights and weekends to provide 24/7 support.
Everbridge is a global technology company that provides critical event management and enterprise safety solutions to help organizations keep people safe and operations running. They offer a supportive and rewarding work environment with comprehensive benefits.
Keep 1,000+ care facilities running by catching and fixing technical issues fast.
Debug integrations, on-prem configs, and customer-side IT issues like firewalls.
Monitor system health and contribute to root-cause docs and runbooks.
voize is building AI companions for Europe's nurses, with over 200,000 users relying on them every shift. They are a Berlin-based scaleup with $50M in Series A backing and a team that cares about making a real impact.
Present and market aesthetics products via phone to specialist physicians to meet sales targets.
Manage the full sales cycle from lead qualification to closing using various communication channels.
Analyze market trends, monitor competitors, and execute strategic territory management.
Allergan Aesthetics, an AbbVie company, develops and markets a portfolio of leading aesthetics products including facial injectables, body contouring, and skin care. It is part of a large global pharmaceutical company and fosters a culture of innovation and excellence.
Own the customer relationship and lead deployments of Samsara's solution to ensure quick time to value.
Guide customers through change management, run training sessions, and work cross-functionally with Sales, Support, and Product.
Juggle multiple customer engagements and travel up to 30% to customer sites for successful implementations.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a recently public company, Samsara is shaping the future of industries like agriculture and transportation, with a culture focused on innovation and growth.
Manage B2B sales opportunities from initial consultation to closing for the DACH market.
Develop tailored signage solutions and build long-term relationships with clients.
Collaborate with internal teams to ensure customer satisfaction and meet sales targets.
This company provides premium custom signage solutions for brands across retail, hospitality, technology, and luxury. They are a fast-growing, founder-led European company with a focus on structured onboarding and professional development.