Advise customers on the right products and ensure excellent customer relations.
Troubleshoot customer issues and manage inquiries from start to resolution.
Process customer orders for products and literature via various communication channels.
Bosch Service Solutions provides services and technology-driven solutions in Business Process Outsourcing for leading companies across automotive, travel, and telecom sectors. As part of the Bosch Group, we operate within Building and Energy Technologies, fostering a diverse and inclusive team environment.
Act as an advocate for a portfolio of customers, ensuring they achieve business outcomes and maximize value from ServiceNow products.
Leverage Success Plays and guide customers on best practices, innovations, and technical health to foster adoption and usage.
Oversee escalated client issues and collaborate with internal teams to ensure quick resolution and customer satisfaction.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent are unstoppable together, with tens of thousands of employees globally.
Own sales opportunities from identification to closing across Spain, Italy, and Portugal.
Drive customers through the robot adoption journey including warehouse visits and contract negotiations.
Represent Nomagic products and culture while developing partner collaborations.
Nomagic builds robotic solutions for warehouse pick and place tasks, handling hundreds of thousands of products daily. They are a startup funded by top VCs from the US and EU, with a highly experienced team and a culture of making things happen.
Provide care to users through calls, chats and email, guiding them to achieve their online goals.
Analyze user behavior and content to improve satisfaction and recommend solutions.
Collaborate with product teams to enhance user experience and support processes.
Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.
Act as central contact for strategic and operational roadside assistance, developing efficient repair and support processes.
Build and manage a central knowledge base, create training materials, and oversee training programs for service agents and external partners.
Optimize 1st and 2nd level support interfaces, define escalation paths, and evaluate new technologies like AI and AR for service improvement.
Bosch Service Solutions Magdeburg GmbH provides innovative services in Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology. The company is part of the global Bosch group and values collaboration, quality, and continuous improvement.
Coordinate and schedule field service activities across assigned European markets.
Act as primary point of contact between field technicians, customers, and internal teams.
Track and report on service KPIs, SLAs, and field performance metrics.
Geotab is a global leader in IoT and connected transportation, providing web-based analytics to help customers manage their fleets. The company is a certified Great Place to Work with a diverse and talented team, and a fast-paced culture.
Drive partner growth by increasing adoption of HAPI products within existing partners, measured by end-customer usage and paid campaign conversion.
Champion rollout of AI screening and EQO capabilities within partner ecosystems, working at the frontier of AI in recruitment.
Build and strengthen relationships with partner stakeholders, influence product roadmaps, and enable partner success through cross-team collaboration.
HAPI (Hiring API) is VONQ’s embedded job advertising and AI screening platform. As a growing international tech company with over 85 ATS integrations, VONQ offers autonomy, cross-functional collaboration, and a dynamic team environment.
Engage senior technical decision-makers at robotics companies, owning the technical core of each opportunity from evaluation to deal closure.
Clear technical roadblocks between interest and a signed deal, working with sales, product, and professional services teams.
Shape the product by feeding real customer hardware and conditions back into development, driving market scaling for voice AI in mobile robotics.
Cerence Inc. is the global industry leader in creating unique voice AI experiences for the automotive and robotics world, spun out from Nuance in 2019. With over 20 years of industry experience and a dedicated global team, Cerence powers over 500 million cars across 70+ languages and fosters a fast-paced, collaborative culture.
Perform maintenance, repairs, installations, updates, and upgrades on equipment to ensure reliable operation and customer satisfaction.
Coordinate complex malfunctions with internal departments and document technical services and error reports.
Collaborate closely with the team, technical support, production, and R&D to support service quality and customer relations.
Miltenyi Biotec develops unique solutions for biomedical research and cell and gene therapies for over 35 years, aiming to revolutionize medicine to combat cancer and other serious diseases. With more than 5,000 employees from over 75 countries, the company fosters a creative and autonomous work environment.
Run demos and onboard customers onsite and remotely, building engineer-to-engineer trust alongside our founders.
Take a messy customer problem and stand up a working proof of concept.
Be the most expert user of Rerun, and feed relay customers struggles back into the roadmap.
Rerun builds the data stack for Physical AI, helping robotics and spatial AI teams manage and visualize data. We are a remote company headquartered in Stockholm, Sweden, with an uncommonly talented tech team that values agency and helpfulness.
Deploy with integrated robotic ground systems to customer sites for hands-on repair, maintenance, and operator training.
Troubleshoot hardware, networking, and software issues in the field, including vehicle repair and system logs.
Build trust with customers and feed clean information back to engineering to improve system reliability.
A venture-backed defense robotics company building autonomous ground vehicle platforms for U.S. and allied customers. The company is scaling quickly with a culture that values mission orientation and hands-on field work.
Coordinate and organize webinars, trainings, presentations, and critical incident interventions for clients across multiple European countries.
Collaborate with internal and external stakeholders, including the international headquarters in England/South Africa.
Ensure quality control of training materials and provide administrative support via chat and email.
Lyra Health is the leading provider of mental health solutions for employers, serving over 20 million people globally. The company has delivered millions of care sessions and is known for its transformative care model.
Process HR queries using leading ticketing and case management systems.
Manage reports and perform data audits.
Prioritize and organize daily tasks in your personal queue.
Our client is a globally represented company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. As part of the HR shared services team in Europe, you will support employees throughout their employment.
Assist customers via email or phone with warranty inquiries, providing personalized solutions.
Open, track, and close warranty cases using internal tools.
Leverage mechanical expertise to diagnose issues via photos/videos, coordinate with garage network, and ensure customer satisfaction.
AUTO1 Group is the leading European digital platform for buying and selling used cars. With over 10 years of experience, they foster a friendly work environment with training programs and corporate events.
Provide HR support via phone and email, logging inquiries and resolving through ticketing systems.
Address employee questions on policies, benefits, and maintain high service quality with confidentiality.
Handle sensitive information with integrity and take ownership of query resolution and individual metrics.
Sutherland is a global Business Process Outsourcing (BPO) company founded in 1986 in the United States. It operates in Kosovo with a focus on technical support and customer service, employing German-speaking staff for a world-leading online sales platform.
Manage and resolve diverse customer and partner claims including logistics, billing, product, and contractual issues.
Coordinate returns, validate claims eligibility, and drive resolution within defined SLAs.
Track claim data, identify recurring issues, and support continuous process improvement.
Xometry powers the industries of today and tomorrow by connecting people with big ideas to the manufacturers who can bring them to life. As a publicly traded company (NASDAQ: XMTR), they operate a digital marketplace serving Fortune 1000 buyers and global manufacturers.
Build full-stack AI/ML-driven HealthTech applications and microservices for clients.
Integrate applications with ML and third-party technologies, and optimize existing systems.
Participate in code reviews, shape technical architecture, and become an SME on owned services.
Serious Development is a boutique healthcare strategy, product, and software engineering firm that partners with healthcare organizations to solve complex operational challenges through custom software. The company fosters a collaborative culture with agile engineering teams, emphasizing high-quality code and team growth.
Co-facilitate diagnostic workshops with prospective clients alongside the CEO to map processes and build impact baselines.
Lead the AS-IS process mapping block of workshops and build business cases for VAP proposals.
Manage delivery cadence including daily standups, weekly deep-dives, and biweekly steering sessions.
MuttData is an AI and Data consulting company dedicated to helping organizations turn data into business impact through AI, ML, Data Engineering, and Analytics. They are an AWS Advanced Consulting Partner and Databricks Silver Partner with 300+ projects delivered and a team of 200+ experts across LATAM and the US.
Develop and convert sales opportunities into order intake, managing the commercial offer process with support from Sales Engineering.
Guide prospects through the buying cycle by prospecting, presenting capabilities, and negotiating to close business.
Achieve individual commercial targets and support regional results by sharing leads and experience with peers.
Movu Robotics designs and manufactures state-of-the-art intralogistics robots, driving innovation and ambitious growth. They offer a hands-on, collaborative environment with an open culture and plenty of advancement opportunities for their growing team.
Review and validate logistics documentation such as packing lists and bills of lading.
Analyze supply chain workflows and identify opportunities for improvement.
Collaborate with multidisciplinary teams to improve AI model accuracy using logistics expertise.
Our partner company develops AI-driven solutions for logistics and supply chain management. They operate with a remote-first culture and emphasize collaboration and innovation.