Provide expert hands-on technical support for installation, maintenance, and troubleshooting of instrumentation.
Deliver basic customer training and ensure systems meet specifications at customer sites.
Collaborate with sales teams and provide remote or on-site assistance across Spain and Europe.
Bruker develops high-performance scientific instruments and analytical solutions for molecular, cellular, and microscopic exploration. With over 11,000 employees across 90+ locations worldwide, the company has driven innovation in analytical instrumentation for 60 years.
Perform scheduled maintenance, troubleshooting, and repairs on Intuitive products within an assigned territory.
Coordinate system installations and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties including inventory, field activity reports, and expense reports in prescribed timeframes.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. The company employs engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Provide technical support, installation, startup, and commissioning of industrial products.
Oversee third-party installers and train customers on operation and maintenance.
Coordinate service schedules and create detailed reports for installations and support issues.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
Install, maintain, and troubleshoot scientific instrumentation at customer sites across the UK and Ireland.
Provide technical support and training to customers both onsite and remotely.
Travel frequently within the UK, Ireland, and occasionally internationally for service assignments.
Bruker develops high-performance scientific instruments and analytical solutions for life science and materials research. It is a global company focused on innovation and customer success, supporting researchers worldwide.
Act as central contact for strategic and operational roadside assistance, developing efficient repair and support processes.
Build and manage a central knowledge base, create training materials, and oversee training programs for service agents and external partners.
Optimize 1st and 2nd level support interfaces, define escalation paths, and evaluate new technologies like AI and AR for service improvement.
Bosch Service Solutions Magdeburg GmbH provides innovative services in Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology. The company is part of the global Bosch group and values collaboration, quality, and continuous improvement.
Troubleshoot and repair electric overhead cranes and hoists at customer sites, involving electrical, mechanical, and electronic systems.
Provide on-call service as part of a rotation, including after-hours support, and perform post-repair audits to ensure safety.
Collaborate with clients and facility directors to meet service needs across the United States, documenting findings and recommending corrective actions.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With over 16,000 professionals in more than 50 countries, we foster a diverse and inclusive culture where everyone can be themselves.
Attending maintenance visits and responding to calls within service level agreements.
Responsible for asset management and providing accurate call closure and stock reporting.
Completing all engineering paperwork and attending proactive maintenance visits.
PDI Technologies empowers leading convenience retail and petroleum brands with technology solutions that drive growth and operational efficiency. We are a global team committed to excellence, collaboration, and diversity.
Install, service, or upgrade equipment onsite at customer locations.
Diagnose technical issues and troubleshoot problems to ensure equipment functionality.
Provide training and guidance to customers on proper operation and maintenance.
Quadient supports businesses of all sizes in digital transformation, unlocking operational efficiency with secure automation. With diverse teams and a focus on innovation, Quadient offers a collaborative culture.
Work closely with the Clinical Sales Manager to become a da Vinci Surgery technical and sales expert across all primary surgical specialties.
Lead product demonstrations, in-services, and sales activities to maximize utilization of installed da Vinci Surgical Systems in the assigned territory.
Support the surgical team by providing guidance, insight, and training on the use of the da Vinci Surgical System.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, transforming how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Assist customers via email or phone with warranty inquiries, providing personalized solutions.
Open, track, and close warranty cases using internal tools.
Leverage mechanical expertise to diagnose issues via photos/videos, coordinate with garage network, and ensure customer satisfaction.
AUTO1 Group is the leading European digital platform for buying and selling used cars. With over 10 years of experience, they foster a friendly work environment with training programs and corporate events.
Perform routine equipment checks, calibrations, and minor repairs at customer sites, primarily pet food and rendering facilities.
Travel up to 75% of the time across the continental US, with occasional weekend work, and maintain strong customer relationships.
Troubleshoot and repair existing application systems, maintain site documentation, and support sales and engineering teams.
Kemin is a privately held, family-owned-and-operated global biotechnology company that provides specialty ingredients for human and animal health, nutrition, and food technologies. They employ 3,500 global employees across 90 countries and focus on transforming quality of life for people, pets, and the planet.
Provide remote support via phone and screen sharing for Oncology and Surgery products
Document all remote support actions in Salesforce and maintain customer communication
Independently troubleshoot clinical issues and meet qualitative and quantitative targets
Brainlab revolutionized digital medical technology with software for radiosurgery and surgical navigation. Today, we employ over 2,000 people in 25 locations worldwide, fostering close-knit teams of talented, curious, and authentic people working together toward a common goal.