Troubleshoot and repair electric overhead cranes and hoists at customer sites, involving electrical, mechanical, and electronic systems.
Provide on-call service as part of a rotation, including after-hours support, and perform post-repair audits to ensure safety.
Collaborate with clients and facility directors to meet service needs across the United States, documenting findings and recommending corrective actions.
Sell products and services to the existing customer base to improve safety and productivity.
Meet assigned sales targets for all lifting equipment repairs, retrofits, hoists, spare parts, general overhauls and consultation services.
Monitor workload of service department and ensure that all open time slots are filled with sold work.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With 16,000+ professionals in over 50 countries, they are trusted every day to lift, handle and move what the world needs.
Perform installations and start‑ups of SCM machinery at customer and dealer sites.
Execute preventive maintenance, repairs, and both warranty and billable service interventions.
Provide operational training to machine end users.
SCM Group, Inc. is a renowned leader in the manufacturing of advanced industrial woodworking machinery, with a rich history dating back to 1952. The company supports a global network of subsidiaries and distribution channels, providing innovative solutions and exceptional technical support to woodworking professionals worldwide.
Assist Konecranes dealers and Key Account Customers to support BU Lifttrucks Service and Product Support in North America.
Focus on customer satisfaction and Konecranes machines quality, to promote further business of new equipment and parts.
Develop the dealers network by teaching the process of carrying out Assembly and Commissioning of new Konecranes Lift Trucks Products.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With over 16,000 professionals in over 50 countries, Konecranes is committed to ensuring that all employees and job applicants are treated fairly.
Promptly respond to customer and vendor inquiries and provide remote and onsite technical support.
Inspect and test machinery to ensure correct operations and accordance with all safety regulations and policies.
Investigate customer complaints to determine if a warranty claim should be approved.
Pyrotek is a global leader in high temperature materials, creating technologies, advanced engineered systems and innovative materials. Their global team has worked for decades to deliver solutions to customers in industries all over the world.