Promptly respond to customer and vendor inquiries and provide remote and onsite technical support.
Inspect and test machinery to ensure correct operations and accordance with all safety regulations and policies.
Investigate customer complaints to determine if a warranty claim should be approved.
Pyrotek is a global leader in high temperature materials, creating technologies, advanced engineered systems and innovative materials. Their global team has worked for decades to deliver solutions to customers in industries all over the world.
Facilitate Bloom Energy fuel cell systems maintenance and site maintenance.
Facilitate the safety observer role as needed and assist in 2 person required evolutions as needed.
Perform other duties as assigned.
Bloom Energy is a solid oxide fuel cell company. With roots in NASA’s Mars Program, the company has developed an innovative fuel cell technology that is shifting the energy paradigm and redefining the electric power market. The company headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team.
Perform installations and start‑ups of SCM machinery at customer and dealer sites.
Execute preventive maintenance, repairs, and both warranty and billable service interventions.
Provide operational training to machine end users.
SCM Group, Inc. is a renowned leader in the manufacturing of advanced industrial woodworking machinery, with a rich history dating back to 1952. The company supports a global network of subsidiaries and distribution channels, providing innovative solutions and exceptional technical support to woodworking professionals worldwide.
Perform equipment startup, commissioning, and site acceptance testing at customer locations.
Assist with troubleshooting electrical and control system failures in the field.
Conduct preventive maintenance inspections and complete required service reports accurately and timely.
Mission Critical Group (MCG) offers power solutions and services, accelerating time-to-power and delivering scalable, resilient infrastructure for mission critical environments. They integrate engineering, manufacturing, modular deployment, and lifecycle services.
Troubleshoot and repair electric overhead cranes and hoists at customer sites, involving electrical, mechanical, and electronic systems.
Provide on-call service as part of a rotation, including after-hours support, and perform post-repair audits to ensure safety.
Collaborate with clients and facility directors to meet service needs across the United States, documenting findings and recommending corrective actions.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With over 16,000 professionals in more than 50 countries, we foster a diverse and inclusive culture where everyone can be themselves.
Provide daily remote technical support to customers to resolve equipment operation needs within production plants.
Manage each technical case from start to finish, from receiving and prioritizing calls to remote resolution and closure.
Identify recurring failures and prepare weekly activity reports by model, location, and client to propose countermeasures.
Videojet helps ensure products sold worldwide are authentic and safe for consumers in the food, beverage, pharmaceutical, and industrial markets. They are a global leader in the marking and coding industry, offering opportunities to develop your career in an innovative, customer-oriented company.
Install Tenna product trackers on mid-sized vehicles and heavy equipment.
Test trackers and equipment after installations to ensure performance and compliance with specifications.
Train Tenna customers on best practices for hardware installation and proper use of Tenna products.
Tenna provides innovative solutions to customers looking for competitive ways to better manage and track their assets, such as heavy and light equipment, large fleets, tools, and materials. The Tenna Team is quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.
File reports to update Service Manager of concerns and overall work that has been or is needed to be done.
Work directly with our territory sales staff offering them and all end users assistance with technical support issues.
Present Field Service training on all True product lines which include commercial and residential products and service procedures to all current service providers.
They are an equal opportunity employer. They require a company-paid physical and background check upon hire.