Bosch Service Solutions Magdeburg GmbH

1 open remote positions

Bosch Service Solutions Magdeburg GmbH provides innovative services in Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology. The company is part of the global Bosch group and values collaboration, quality, and continuous improvement.

Open Positions

  • Act as central contact for strategic and operational roadside assistance, developing efficient repair and support processes.
  • Build and manage a central knowledge base, create training materials, and oversee training programs for service agents and external partners.
  • Optimize 1st and 2nd level support interfaces, define escalation paths, and evaluate new technologies like AI and AR for service improvement.