Remote Customer service Jobs • Germany

As a key role on the Customer Team in the German market, you will play a crucial role in ensuring the region’s success through our clients’ success. In the Build phase, you will manage the implementation team whose mission is to support customers during the launch of their new collaborative learning software, acting as a project manager when local language is needed. Once they are live on the platform, you will continue to support our clients in their digital training strategy through the 360Learning platform.

You will work with our Operations team to build and operate our outstanding on-demand services and ensure the smooth daily operation of our services by providing telephone and email support. You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns by providing advice and support over the phone.