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About Client:
- ELEKS partners with University Medicine in Germany for digital transformation.
- Project involves public website and intranet overhaul, CMS migration, and service operations.
Requirements:
- German C1 or higher for technical inquiries in high-pressure situations.
- English B2 or higher for internal communication and documentation.
- Basic technical understanding of web platforms and CMS like Drupal.
Responsibilities:
- Handle hotline calls and perform first-level support.
- Register and classify incidents in ticketing system.
- Coordinate with technical teams for timely resolution.