ServiceNow is seeking highly motivated and professional individuals to join the Support Account Management (SAM) Services team. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.
Job listings
PingWind is seeking a highly skilled Help Desk Customer Service Technician for the support of the Veterans Benefits Management System at the Department of Veterans Affairs (VA). This role will assist with escalated tickets from the Enterprise Service Desk (ESD) Tier 1 and support all VBMS users ranging from entry level employees to supervisors.
Mitek is seeking a hands-on, strategic leader to head Mitekβs North America Customer Support team and lead frontline support for critical products including MiVIP, Mobile Deposits, and Check Fraud Defender (CFD). This role is essential to drive high-quality support for our growing NA client base. You will coach and develop team members, assess product and operational gaps, and deploy and monitor efficacy of processes and tools.