Remote Customer service Jobs β€’ ITIL

3 results

Job listings

Senior Support Account Manager

ServiceNow β˜πŸ’‘πŸš€

ServiceNow is seeking highly motivated and professional individuals to join the Support Account Management (SAM) Services team. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.

Sr. Manager - North America Customer Support

Mitek πŸ†”πŸ“±πŸ”’
$115,000–$140,000
USD/year

Mitek is seeking a hands-on, strategic leader to head Mitek’s North America Customer Support team and lead frontline support for critical products including MiVIP, Mobile Deposits, and Check Fraud Defender (CFD). This role is essential to drive high-quality support for our growing NA client base. You will coach and develop team members, assess product and operational gaps, and deploy and monitor efficacy of processes and tools.