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20 jobs similar to Customer Success Manager - OTC - SOLO

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Europe

  • Act as partner with sales and account teams to support RFPs, technical proposals, and solution presentations.
  • Lead the delivery and design of scalable Web Commerce, BSS, and B2B Marketplace solutions.
  • Conduct client discovery workshops to identify requirements and propose viable solution architectures.

Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is Hungary's most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees and are continuously developing its four sites in Budapest, Debrecen, Pécs and Szeged.

Europe

  • Managing customer setup in our SAP systems.
  • Conducting onboarding, offboarding, and change processes for customers.
  • Managing and processing the invoicing process in our OSS/BSS systems to ensure automated provisioning and billing.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.

Europe Unlimited PTO

  • Partner with customers to turn desired business outcomes into actionable objectives.
  • Guide customers on the GitLab platform, best practices, and use cases.
  • Act as the GitLab liaison for questions, issues, or escalations.

GitLab is an open-core software company that develops an AI-powered DevSecOps Platform, used by over 100,000 organizations. They aim to enable everyone to contribute to and co-create the software that powers our world, accelerating human progress.

Hungary

  • Develop new applications and services for our cloud platform ecosystem.
  • Code, test, and deploy frequently using continuous integration and delivery.
  • Automate everything using modern frameworks to reduce manual work and increase repeatability.

Ranked as Hungary’s most attractive employer in 2025, Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees and it has hundreds of large customers, corporations in Germany and in other European countries.

Europe

  • Act as the primary interface between customers and the organization.
  • Lead and manage dynamically organized squads (typically 8–10 members).
  • Ensure the stability, reliability, and efficiency of IT services and infrastructure.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees and have hundreds of large customers, corporations in Germany and in other European countries.

Europe

  • Accelerate adoption and time-to-value of Employee Service solutions
  • Serve as subject matter expertise in internal service delivery and employee workflows
  • Partner with customer success managers to enhance service delivery

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Slovakia

  • Coordinate service delivery and support technical planning.
  • Manage the operational scope of assigned services.
  • Participate in incident, problem, change, and escalation management.

Deutsche Telekom IT Solutions Slovakia entered the life of the Košice region in 2006 and has grown to be one of the founding members of Košice IT Valley. They are the second largest employer in the eastern part of the country with more than 3900 employees and provide innovative information and communication technology services.

Africa

  • Onboard new customers and introduce them to our products and support processes.
  • Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
  • Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. As the company that publishes Ubuntu, they are changing the world of software with 1200+ colleagues in 75+ countries.

Europe

  • Supervises contract fulfilment and ensures optimization throughout the contract period.
  • Managing customer setup in our SAP systems including onboarding, offboarding, and changes.
  • Managing and processing the invoicing process in our OSS/BSS systems.

Deutsche Telekom IT Solutions is the largest ICT employer in Hungary, and a subsidiary of the Deutsche Telekom Group. Established in 2006, the company comprises over 5000 employees and provides IT and telecommunications services.

  • Supporting customers in discovering and using the features of our SaaS platform
  • Resolving customer issues via email, chat and phone
  • Actively contributing to improving customer service quality standards

We are looking for a Customer Support Specialist who genuinely cares about customers and their experience. At Autenti, great customer support is built on communication, empathy and active listening, allowing us to turn even complex situations into positive customer experiences.

Europe

  • Guides Teams and Business customers through best practices and demonstrates an understanding of their needs.
  • Acts as the customer champion and advocate, helping increase awareness of customer needs and priorities.
  • Supports customers in seeing the value of their investment with 1Password, and driving towards their adoption goals.

1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. It is one of the most loved brands in cybersecurity, taking a human-centric approach.

Slovakia

  • Steer and lead all key accountabilities and responsibilities of Order Manager roles.
  • Manage complex customer orders, while providing consultancy for delivery within required time.
  • Support the billing process by providing relevant order management inputs.

Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They have grown to the second largest employer in the eastern part of the country with more than 3900 employees.

Global

  • Lead onboarding for new customers, creating personalized plans for fast adoption and value.
  • Serve as the primary point of contact and trusted advisor, understanding client goals.
  • Train clients on product features and best practices through live sessions and documentation.

Jobgether leverages AI-powered matching to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements, identifying top-fitting candidates for hiring companies. They streamline the hiring process, sharing shortlists with employers who then manage final decisions and next steps.

Europe

  • Support and advise customers on software inquiries via multiple channels.
  • Liaise with various teams to ensure seamless communication and problem-solving.
  • Independently handle support tickets from start to finish.

Sport Alliance GmbH is a leading company in the FitTech industry. They offer digital solutions for the fitness market and value employee opinions and ideas.

North America

  • The Customer Success Manager acts as an advocate for customers.
  • You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
  • Ensure customers are technically healthy and obtain maximum value from their investment.

ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.

Hungary

  • Review of application documentation
  • Creation of application profiles/fact sheets together with the customer’s application owners
  • Ordering/provisioning of services in the FMO

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.

Global

  • Member-facing: Responding to members’ queries regarding our products and services.
  • Taking ownership of members' issues, following up on outstanding requests, and escalating issues when necessary.
  • Onboarding of prospective members - assisting them from applying for membership until they are fully onboarded

Xapo Bank aims to provide economic freedom and wealth protection. They are a fully distributed team of over 130 Xapiens that work remotely from 30+ countries around the world and are headquartered in Gibraltar.

Latin America Europe

  • Drive customer adoption of the platform and its tools across Western Europe.
  • Administer onboarding and enablement tactics while advising on best practices.
  • Analyze product usage and performance to identify and resolve friction points.

Jobgether is an AI-powered matching service helping candidates find jobs. They ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements.

Hungary

  • Lead in addressing crisis situations in an operational environment.
  • Support communication with top management and clients regarding incident resolution.
  • Contribute to development of strategies to prevent incident occurrences.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and Europe, and are known for ethical practices and educational cooperation.

Europe

  • Provide care to users through calls, chats, and email.
  • Get to know each user’s business goals and help guide them.
  • Analyze user behavior and content to determine effects on satisfaction.

Wix enables anyone to succeed online. Since 2006, they've grown to around 5,500 employees in 22 countries with over 40 products, serving over 278 million users worldwide. They value innovation, non-traditional evolution, and collaboration in small, close-knit teams.