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Responsibilities:
- Supporting customers in discovering features
- Resolving issues via email, chat, and phone
- Contributing to improving customer service standards
Qualifications:
- Experience in customer-facing roles
- Confidence in handling customer requests
- Czech and English proficiency
Benefits:
- Supportive team
- Onboarding and close-knit support team
- Remote or hybrid work options
Autenti
We are looking for a Customer Support Specialist who genuinely cares about customers and their experience. At Autenti, great customer support is built on communication, empathy and active listening, allowing us to turn even complex situations into positive customer experiences.