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Your Role:
- Support customers with complex inquiries via phone, chat, video call, and email.
- Liaise with Sales, Accounting, Development, and Product teams.
- Independently handle 1st and 2nd level support tickets.
Your Profile:
- 3+ years of experience in customer support or account management.
- Fluency in Spanish (C1) and English (C1).
- Strong IT affinity and interest in digital processes.
Benefits:
- Private medical care and a sports card for your well-being.
- Flexible working hours and a flexible work model.
- Access to Udemy Business for skill development.
Sport Alliance GmbH
Sport Alliance GmbH is a leading company in the FitTech industry. They offer digital solutions for the fitness market and value employee opinions and ideas.