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Your Impact:

  • Deal with inbound and outbound phone calls, emails, and live chats from Customers.
  • Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary contact with the Customer and ensuring single contact resolution.
  • Work to tight deadlines with a can-do attitude.

Qualifications:

  • Strong verbal and written communication skills in Italian, English and Spanish
  • At least one year of experience in Customer Support services.
  • Thorough and meticulous with extreme attention to detail.

Perks:

  • Shorter working week (36h as full time)
  • Possibility to work remotely up to 8 weeks a year
  • Access to e-learning platforms

Lastminute.com

Lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. With technology, it turns spontaneous thoughts into meaningful experiences, helping people travel the world. The company has around 1,700 people worldwide and fosters an inclusive and friendly international environment.

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