Customer Service Representative - Italian Speaker

Your Impact:

• Deal with inbound and outbound phone calls, emails, and live chats from Customers.
• Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary contact with the Customer and ensuring single contact resolution.
• Work to tight deadlines with a can-do attitude.

Qualifications:

• Strong verbal and written communication skills in Italian, English and Spanish
• At least one year of experience in Customer Support services.
• Thorough and meticulous with extreme attention to detail.

Perks:

• Shorter working week (36h as full time)
• Possibility to work remotely up to 8 weeks a year
• Access to e-learning platforms