Manage customer inquiries with empathy and efficiency
Represent respected international brands
Jobgether is using an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies top-fitting candidates, and this shortlist is shared directly with the hiring company.
Support and advise customers on software inquiries via multiple channels.
Liaise with various teams to ensure seamless communication and problem-solving.
Independently handle support tickets from start to finish.
Sport Alliance GmbH is a leading company in the FitTech industry. They offer digital solutions for the fitness market and value employee opinions and ideas.
Handle inbound and outbound phone calls, emails, and live chats.
Investigate, advise, and resolve both pre-sales and after-sales queries.
Ensure efficient, single-contact resolution for our customer.
Lastminute.com is a European Travel-Tech leader in Dynamic Holiday Packages. With technology, they turn spontaneous thoughts into meaningful experiences, helping people travel the world. They have around 1,700 people worldwide and foster an inclusive, friendly, and international environment.
Drive customer adoption of the platform and its tools across Western Europe.
Administer onboarding and enablement tactics while advising on best practices.
Analyze product usage and performance to identify and resolve friction points.
Jobgether is an AI-powered matching service helping candidates find jobs. They ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements.
Deliver consistently exceptional customer experiences to every Webflow user.
Assist customers in support queues utilizing various tools such as Zendesk, Zoom and Jira.
Document and report bugs, resolve issues, and foster collaboration within the team to ensure top-tier customer satisfaction.
Webflow is building the world’s leading AI-native Digital Experience Platform, and they're doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. They empower teams to design, launch, and optimize for the web without barriers.
Deal with inbound and outbound phone calls, emails, and live chats from Customers.
Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary contact with the Customer and ensuring single contact resolution
Availability to work rotating shifts, including weekends.
Lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. With technology, it turns spontaneous thoughts into meaningful experiences, helping people travel the world. The company has around 1,700 people worldwide and fosters an inclusive and friendly international environment.
Deliver exceptional customer support to community members in both German and English
Assist users through various channels including email, phone, and chat
Share user insights and feedback with relevant teams to improve products and processes
SwissBorg aims to build investment experiences that help people redefine wealth. Their app has over 880,000 verified users and they provide tools to learn about digital currencies and manage wealth effectively.
Handle incoming calls, emails and tickets from merchants and partners; triage and prioritise work to meet SLAs.
Provide telephone and written support for card payment terminals and ATMs, including guidance during merchant interactions.
Diagnose and resolve technical and commercial inquiries; perform error analyses and basic troubleshooting; escalate complex issues.
Sutherland is a global leader in digital transformation and world-class customer service. They are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, and operate in industries ranging from technology & travel to telecommunications and banking.
Act as the first point of contact for new and existing patients.
Provide timely, professional support across phone, email, and live chat/messaging.
Resolve customer queries efficiently, escalating appropriately when required.
HeliosX's mission is to make healthcare easier to access, faster to receive, and centered around the individual. The company was founded in 2013 and has grown without external funding, scaling profitably through technology, execution, and medical expertise.
First point of contact for customers on IT and Business Application related questions.
Provide professional, efficient, and effective support service to Unit4 customers.
Investigate, process, and document application defects passed to the Application Support team.
Unit4 is an agile, fast-growing Cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organizations. With innovative software, customers can spend more time on meaningful high-value work, improving how people work by focusing on what truly matters.
Take charge of the entire customer lifecycle, from initial setup to renewal.
Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
Create educational content for our help center and online resources to better support our users.
airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.
Partner with customers to drive adoption of AI, speech, and developer tools.
Administer onboarding, enablement, and best practices to ensure successful product deployment.
Own commercial outcomes for assigned accounts, including renewals, upsells, and cross-sell opportunities.
Jobgether is a platform that helps job seekers find employment. They focus on AI-powered matching processes to ensure applications are reviewed quickly, objectively, and fairly.
Drive customer adoption of the platform and its tools across Western Europe.
Administer onboarding and enablement tactics while advising on best practices.
Analyze product usage and performance to identify and resolve friction points.
Jobgether is an AI-powered platform that connects job seekers with employers. They focus on ensuring applications are reviewed quickly, objectively, and fairly against core requirements.
Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking.
Support customers via phone and e-mail communication.
Increase customer satisfaction and loyalty through friendly and professional service.
SIXT is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities, and they believe in true entrepreneurship and long-term stability.
Develop into a CAMPER expert, independently supporting customers with "rent" and "abo" products.
Provide first-level support, creatively solving challenging travel situations with AI tools.
Coordinate booking adjustments, including updates, rebookings, or cancellations, while ensuring service quality.
Roadsurfer is Europe's largest campervan rental company. In addition to rent, abo and sales, in 2021 they launched roadsurfer spots a platform where you can discover and book unique camping spots. They are growing fast, so hop on board and join us on their journey.
Engage in the day-to-day grind of support queues, providing timely and effective assistance.
Become an expert on how Front works and its day-to-day usage.
Front is the leading AI-powered customer service platform built for collaboration, bringing core support channels into a modern workspace. With over 9,000 innovative companies using their services, Front is backed by Sequoia Capital and Salesforce Ventures, fostering a customer-first approach.