Help customers with user support, troubleshooting, and configuration.
Document cases in the case management system.
Share knowledge and best practices with colleagues.
Easit is a Swedish product company that develops software for organizations that internally or externally deliver service and support. They have a team setting the standard for really good customer experiences, offering influence and development opportunities.
Provide care to users through calls, chats, and email.
Get to know each user’s business goals and help guide them.
Analyze user behavior and content to determine effects on satisfaction.
Wix enables anyone to succeed online. Since 2006, they've grown to around 5,500 employees in 22 countries with over 40 products, serving over 278 million users worldwide. They value innovation, non-traditional evolution, and collaboration in small, close-knit teams.
Provide high-quality software implementation expertise to Enable customers.
Act as the conduit between the Customer and Technical teams, providing guidance.
Provide customization, installation, and integration support to customers either on-site or remotely.
Enable's platform helps companies increase profitability and simplify complex rebate management with AI-powered insights. They have secured significant funding and acquired Flintfox, positioning them for continued growth and a commitment to reshaping the industry.
Support clients with Atlassian applications, Adaptavist tools, processes, and best practices.
Monitor and respond to customer requests on the Adaptavist service desk.
Configure permissions, workflows, and other solutions based on customer requests.
The Adaptavist Group is a global family of companies with a common goal: combining teamwork, technology, and processes to help businesses improve. They specialize in delivering enterprise software and tailored solutions across technology ecosystems like Atlassian and AWS.
Monitor incidents to ensure Service Level Agreement are respected.
Document and report unresolved issues to Customers and follow up on them with professionalism.
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. It's a place where people are fearlessly committed, connected, high on integrity, and low on ego.
Act as the primary interface between customers and the organization.
Lead and manage dynamically organized squads (typically 8–10 members).
Ensure the stability, reliability, and efficiency of IT services and infrastructure.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees and have hundreds of large customers, corporations in Germany and in other European countries.
Handle incoming calls, emails and tickets from merchants and partners; triage and prioritise work to meet SLAs.
Provide telephone and written support for card payment terminals and ATMs, including guidance during merchant interactions.
Diagnose and resolve technical and commercial inquiries; perform error analyses and basic troubleshooting; escalate complex issues.
Sutherland is a global leader in digital transformation and world-class customer service. They are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, and operate in industries ranging from technology & travel to telecommunications and banking.
Provide telephone and email-based support for all users via an IVR system and using the ServiceNow ITSM.
Assist users with administrative configuration issues such as workstation troubleshooting.
Reset account passwords, security tokens, PINs, and provide account management support.
Jobgether is a platform where candidates can apply for jobs. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.
Serve as a NetSuite subject-matter expert across service-centric modules.
Analyze, troubleshoot, and resolve functional and technical issues.
Design and implement scalable, efficient NetSuite solutions tailored to evolving client requirements.
BPM is a company where caring and community is in their DNA. They are always striving to be their best selves and are compelled to ask the questions that lead to innovation. BPM embodies an entrepreneurial spirit and passion for people, fostering an inclusive environment.
Provide application guidance to clients and collaborate with users to achieve their business needs.
Analyze and resolve application and data integrity issues.
Perform train the trainer sessions on various business modules within the application.
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 800+ strategists, technologists, and specialists navigate alongside their clients.
Support Radiometer tender submissions with relevant information.
Complete AQURE projects according to specifications.
Support sales teams in mapping hospital IT processes and requirements.
Radiometer is one of Danaher’s 15+ operating companies, innovating for tangible impact in life sciences, diagnostics and biotechnology. They improve global healthcare with reliable, fast, and easy patient diagnoses, celebrating diverse ideas and continuous improvement.
Handle day-to-day IT operations and provide client-side support.
Assist internal users with errors via the Jira service management system.
Own and improve the end-user onboarding & off-boarding process.
BetterHelp aims to remove barriers to therapy and make mental healthcare more accessible. With over 30,000 therapists, they are the world’s largest online therapy service and invest in their team’s well-being and professional development.
Collaborate with clients to gather and analyze requirements and propose tailored solutions.
Provide guidance on ITSM and ESM best practices using the ITIL framework.
Configure advanced technical solutions to meet specific client requirements or complex processes.
The Adaptavist Group is a global family of companies focused on teamwork, technology, and processes to help businesses improve. They specialize in enterprise software, tailored solutions, and services across various technology ecosystems like Atlassian, AWS, and Slack.
Provide proactive post-sales technical support regarding implementation and customization of customer needs.
Serve as a subject matter expert for customers to ensure their technical success.
Lead new customers through service launches and identify customization needs.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Support and advise customers on software inquiries via multiple channels.
Liaise with various teams to ensure seamless communication and problem-solving.
Independently handle support tickets from start to finish.
Sport Alliance GmbH is a leading company in the FitTech industry. They offer digital solutions for the fitness market and value employee opinions and ideas.
Lead the design and implementation of scalable, high-performance solutions.
Drive continuous improvement by identifying and implementing process enhancements.
Strengthen the team’s technical depth by mentoring Technical Consultants and promoting best practices.
Enable's platform helps companies increase profitability and simplify complex processes with AI-powered insights and simplified rebate management. After securing $291M in funding and acquiring Flintfox in 2025, Enable is positioned for significant growth and committed to reshaping the industry.
Handle support tickets and work to resolve client issues within SLA times.
Work with team, Service Delivery Manager, and Team Lead to provide top quality service.
Work on a variety of basic to complex issues requested by end users.
Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. They are known for their people-centric culture, amazing benefits and substantial year over year growth, and have been positioned as an employer of choice in the Managed Services space.
Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1.
Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues.
Become a Subject Matter Expert on all Turnitin Assessment Products and services.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across subjects. They are a global organization with team members in over 35 countries, including the United States, Mexico, and the United Kingdom.
Answer IT support calls and resolve tickets via phone or Teams.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions provides workforce development services in North America. They focus on development, design, and delivery of demand-driven workforce solutions with a dedicated and passionate team, offering extensive learning opportunities and networking programs.