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• Lead client engagements and relationships.
• Mentor team members to drive timely completion of high-quality deliverables.
• Contribute to business development and marketing initiatives.

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence for law firms and corporations.

As a Business Analyst, you will serve as a strategic bridge between business and technology. You will work directly with legal departments to identify pain points and design automation solutions using no-code/low-code platforms. Involved in all aspects of client engagement—from discovery and ideation to implementation and delivery.

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence.

Provide second-line support to customers, partners, and consultants, collaborating with a global team to resolve software issues and address customer requests. Build technical skills and learn a wide range of technologies related to application servers, database servers, and reporting components. Troubleshoot issues through problem reproduction and determine resolution.

Mitratech builds world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies.

• Collaborate with technical teams and business stakeholders to ensure applications remain stable and aligned with organizational needs.
• Contribute to application design and maintenance, identify opportunities for process or technology improvements, and support system integrations.
• Provide end-user support through issue triage, root-cause analysis, and coordination with vendors or senior analysts.

EQT is one of the United States' leading producers of natural gas and the first traditional energy company of scale in the world to achieve Net Zero.

• Provide professional and timely support for Softdocs products.
• Troubleshoot technical issues related to document management and eForms solutions.
• Document issues and collaborate with internal teams to resolve complex problems.

Softdocs is a leading remote enterprise Software as a Service (SaaS) company specializing in serving Higher Education and K12 institutions, as well as State and Local Government.

• Learn and enhance vertical domain knowledge.
• Collaborate with internal stakeholders for innovative solutions.
• Advocate for customer needs throughout the product lifecycle.

Model N is a leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They have helped over 150 customers in 120 countries maximize revenue through cloud software and data insights.

• Collaborate with functional units to analyze business objectives, facilitate requirements, and recommend technical solutions.
• Evaluate, develop, and assist in the implementation of solutions and provide consulting services to staff on system issues.
• Act as a primary relationship owner with a department/client group, function as technical lead, and mentor junior staff.

The University of Notre Dame is a leading American research university with a Catholic identity. It fosters a welcoming campus committed to creating an inclusive community and offers a dynamic career path for those passionate about innovation and ethical leadership.

• Partner with teams to deliver a unified customer experience, aligning execution with objectives and resolving issues efficiently.
• Build and maintain strong relationships across all levels of customer and internal organizations, ensuring clear communication.
• Coordinate the technical engagement between customer stakeholders and internal teams, ensuring alignment on priorities and deliverables.

Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands and has been named to multiple best workplaces lists.

Responsible for overseeing the systems and tools powering our Global Solutions Engineering Organization, including Salesforce, Slack, Jira, Scoro and others. Individual to drive a state-of-the-art agent experience that is rooted in Salesforce and its supporting ecosystem. Deeply understand the business needs and designing thoughtfully for efficiency, the highest quality, and scalability.

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.

Manage day-to-day operations and Legal team projects. Streamline workflows and bring structure to our systems and processes. Maintain and improve our SOPs, playbooks, and internal documentation.

We’re excited to welcome a Legal Operations Coordinator to our growing team at Mercury!

Assist with delivering technical data support in the development and implementation of Underwriting packaged software solutions. Serve as the subject matter expert for an existing application area, including data definitions, usage and file structure, technical structure of the code and the business rules, and structure of requirements that govern the functionality of the system. Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.

Blue Cross and Blue Shield of North Carolina is committed to better health and better health care in their communities and beyond.

• Provide directions in technical and non-technical terms to solve customer issues.
• Take ownership of customer issues, including troubleshooting and escalation.
• Work with client resources to understand their data security risks and threats.

Jobgether is a platform helping candidates find the right job with AI-powered matching process. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

As a Principal Application Support Consultant, you will be the first point of contact for customers, addressing IT and Business Application related questions. You will provide professional, efficient, and effective support to Unit4 customers in resolving support cases. You will investigate, process, and document application defects passed to the Application Support team.

Unit4 is an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

• Serve as system administrator for legal billing software, reconciling and recording vendor invoices.
• Support onboarding of outside counsel; review time entries for matter coding and rate adherence.
• Research and resolve billing inquiries in collaboration with internal stakeholders and outside counsel.

NBCUniversal is one of the world's leading media and entertainment companies. They create world-class content, which they distribute across their portfolio of film, television, and streaming, and bring to life through their theme parks and consumer experiences. They champion an inclusive culture and strive to attract and develop a talented workforce reflecting our world.

Help the organization ensure that its legal cases are consistently tracked, organized, and documented. The Senior Manager will work in collaboration with other KIND Headquarters units and across its field offices to assess case status. Develop and implement practical guidance, tools and workflow resources, and support staff in executing consistent and efficient case management strategies.

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin.

• Lead technical aspects of implementations, including collecting requirements and building workflows.
• Provide solutions to customer issues and interact directly with customers.
• Take responsibility for projects end-to-end, from idea to completion.

Onit is looking for smart engineers who are enthused when they see a problem and can't stop themselves until it is solved.

• Serve as primary technical and strategic partner for existing customers, driving adoption and expansion.
• Prepare and deliver product demonstrations tailored to customer goals, translating challenges into technical solutions.
• Act as technical liaison, managing projects and troubleshooting issues to ensure successful outcomes.

Redwood Software is a leader in full stack automation fabric solutions for mission-critical business processes. Their SaaS-based composable automation platform empowers you to orchestrate, manage and monitor your workflows across any application, service or server. Redwood’s global team provides solutions and world-class support designed to give you freedom and time to imagine and define your future.

• Solve complex tickets, summarize the cause, and recommend solutions.
• Communicate technical details at an executive level.
• Assist global teammates in driving long-running tickets to resolution.

At Atlassian, we're motivated by a common goal: to unleash the potential of every team through our software products designed for all types of work.

Resolve issues, maintain & improve application stability, and collaborate with cross-functional teams. Provide 2nd & 3rd level application support for the application. Monitor application health, configure alerts, and analyze application performance to recommend improvements.

SGS is the world's leading testing, inspection and certification company and is recognized as the global benchmark for sustainability, quality and integrity.

• Help manage top tier, Fortune 100 client relationships, and account expansion strategies.
• Execute on engagement and delivery strategies for online and in-person training and assessment programs.
• Build and present client-facing delivery reports, including qualitative and quantitative data on student learning, sentiment, and engagement.

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills.