As a Principal Application Support Consultant, you will be the first point of contact for customers, addressing IT and Business Application related questions. You will provide professional, efficient, and effective support to Unit4 customers in resolving support cases. You will investigate, process, and document application defects passed to the Application Support team.
Provide high-quality software implementation expertise to Enable customers.
Act as the conduit between the Customer and Technical teams, providing guidance.
Provide customization, installation, and integration support to customers either on-site or remotely.
Enable's platform helps companies increase profitability and simplify complex rebate management with AI-powered insights. They have secured significant funding and acquired Flintfox, positioning them for continued growth and a commitment to reshaping the industry.
Join our team as a Senior Support Consultant, becoming the go-to expert for complex challenges. Work on technical troubleshooting, customer interaction, and proactive problem-solving. Provide technical assistance, application support, and usage guidance to NEC customers.
NEC Software Solutions, part of global tech giant NEC Corporation, provides software that helps dispatch ambulances, support families, and keep trains on the move.
Respond to customer issues independently following a standard protocol.
Resolve moderate technical hardware and software issues from customer contacts.
Proactively assist customers to avoid or reduce problem occurrence.
DXC Technology delivers mission critical IT services, helping customers modernize operations and drive innovation across their IT estate. They provide services across the Enterprise Technology Stack, focusing on business process outsourcing, analytics, and security, and are a large company with a global presence.
Provide application guidance to clients and collaborate with users to achieve their business needs.
Analyze and resolve application and data integrity issues.
Perform train the trainer sessions on various business modules within the application.
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 800+ strategists, technologists, and specialists navigate alongside their clients.
Diagnose issues, determine solutions, and anticipate customer impact.
Partner with Sales teams to guide organizations through complex workspace configurations.
Capture product and process gaps and present data-backed cases for new feature development and process automation.
Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
Assist with delivering technical data support in the development and implementation of Underwriting packaged software solutions. Serve as the subject matter expert for an existing application area, including data definitions, usage and file structure, technical structure of the code and the business rules, and structure of requirements that govern the functionality of the system. Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.
Blue Cross and Blue Shield of North Carolina is committed to better health and better health care in their communities and beyond.
Assist the client with first level support. Provide support for computer systems in case of hardware and software incidents. Provide support of inventory units as well as support for local network printer systems.
Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.
Act as the main point of contact for customers, addressing intricate challenges and guaranteeing their success by thoroughly understanding their technical and business needs. Engage with technical stakeholders to ensure product capabilities align with customer requirements. Facilitate delivery for major enterprise clients, overseeing discovery, UAT support, and go-live procedures.
At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them.
Respond to calls, emails and common requests for technical 1st level support. Analyse technical problems and provide technical assistance to customers via phone, email or chat. Maintain communication with other Bosch sites, departments and colleagues which are engaged into the support processes.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.
Part of a motivated and highly skilled team. Design client onboardings. Blend technical abilities and product knowledge with strong storytelling skills.
Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers.
Provide high quality software implementation consultancy to customers.
Act as the conduit between the Customer and Technical teams, providing guidance.
Train project team and end users on business solution.
Enable provides an intelligent platform built for today’s market, eliminating disconnects between pricing strategy and rebate execution. After securing significant funding and an acquisition, Enable is positioned for continued growth with a team committed to reshaping the industry.
Resolve issues, maintain & improve application stability, and collaborate with cross-functional teams. Provide 2nd & 3rd level application support for the application. Monitor application health, configure alerts, and analyze application performance to recommend improvements.
SGS is the world's leading testing, inspection and certification company and is recognized as the global benchmark for sustainability, quality and integrity.
Provide client-facing implementation consulting on cloud-based talent acquisition technology solutions.
Provide functional process and design support to understand the current and desired future state of people, processes, and technology across multiple technology platforms.
Gather feedback to accurately assess the business requirements, pain points and gaps facilitating best practice recommendations and the optimal use of SmartRecruiters.
Cielo provides system and process advisement while implementing SmartRecruiters technology solutions as a system implementation partner.
In this role, you will enable customers to build the future of communications, being a vital part of the sales team focused on strategic segments. Main responsibilities include delivering technical insights, fostering strong customer relationships, and proposing innovative solutions. The Senior Solutions Engineer will help clients successfully integrate complex communications products as part of a diverse remote team.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Provide remote technical support to end users. Troubleshoot and resolve IT incidents by performing initial diagnostics and applying standard procedures and corrective actions. Manage and resolve advisory requests.
Tietoevry Create creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering.
Serve as primary technical and strategic partner for existing customers, driving adoption and expansion.
Prepare and deliver product demonstrations tailored to customer goals, translating challenges into technical solutions.
Act as technical liaison, managing projects and troubleshooting issues to ensure successful outcomes.
Redwood Software is a leader in full stack automation fabric solutions for mission-critical business processes. Their SaaS-based composable automation platform empowers you to orchestrate, manage and monitor your workflows across any application, service or server. Redwood’s global team provides solutions and world-class support designed to give you freedom and time to imagine and define your future.
Soumettre les problèmes entièrement documentés des clients dans un système de gestion des tickets. Analyser les symptômes, déterminer l'urgence et, si possible, fournir une solution au problème. Transmettre un incident au groupe de soutien de niveau II approprié lorsque la résolution au premier appel n'est pas possible, et gérer l'incident tout au long de son cycle de vie.
Long View is one of North America’s most dynamic IT providers with a culture that allows their people to live life to its fullest.