In this role, you will enable customers to build the future of communications, being a vital part of the sales team focused on strategic segments. Main responsibilities include delivering technical insights, fostering strong customer relationships, and proposing innovative solutions. The Senior Solutions Engineer will help clients successfully integrate complex communications products as part of a diverse remote team.
Represent Embrace as an expert communicator and technologist, delivering an amazing customer experience.
Drive technical integration strategy and execution, tailoring implementation approaches to customer's objectives.
Root-cause and identify technical issues, providing clear instructions and improving collaboration with teams.
Embrace delivers user-focused observability solutions built on OpenTelemetry, providing insights for frontend teams and understanding real customer impact across devices. Their cultural values emphasize continuous improvement for individuals, team members, and the company.
As a Solutions Engineer, you will be a key player in Spreedly's pre-sales and customer solutioning efforts. You will partner closely with Account Executives, Product, and Engineering to scope technical solutions that align with customer needs and drive Spreedly's growth. You will lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly's capabilities.
Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually.
Deliver technical expertise and product demonstrations customized to prospect requirements and use cases.
Develop comprehensive customer profiles through technical discovery sessions to understand their technical/functional/security requirements mapping with their business objectives.
Proactively identify opportunities to optimize deployed solutions, recommending configuration changes, feature adoptions, and platform upgrades.
Trustonic's products aim to make a difference across the world, ensuring things like access to internet-enabled smartphones and integrity of vehicles and devices. It is a fast-moving global technology company that celebrates its diversity and is looking to do the right thing.
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences with dedication to remote-first work and a strong culture of connection and global inclusion.
Engage in functional & technical discussions with customers, understanding their requirements and pain points.
Design and present solutions that demonstrate the product's value, addressing customer needs effectively.
Provide Subject Matter Expertise to Sales and Customer Success teams, supporting them in achieving new dollar revenue goals.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. The company has a remote-first culture that empowers employees to work with purpose and accountability, supported by a package that prioritizes their overall well-being.
Partner with sales to provide technical expertise and identify opportunities.
Develop and deliver tailored HackerOne platform demonstrations.
Analyze customer feature requests to inform the product roadmap.
HackerOne unites AI solutions with security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems.
Create awareness of Managed Print/Device Services offerings.
Assess customer’s business and technical needs related to their printing environment.
Develop Services & Solutions scope and design using relevant portfolio components.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Serve as the lead technical expert for Gcore’s compute and GPU products across the Americas.
Support sales opportunities through solution design, sizing, and architecture recommendations.
Conduct technical presentations, demos, and proofs of concept for enterprise customers.
Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication to enterprise AI.
Serve as primary technical and strategic partner for existing customers, driving adoption and expansion.
Prepare and deliver product demonstrations tailored to customer goals, translating challenges into technical solutions.
Act as technical liaison, managing projects and troubleshooting issues to ensure successful outcomes.
Redwood Software is a leader in full stack automation fabric solutions for mission-critical business processes. Their SaaS-based composable automation platform empowers you to orchestrate, manage and monitor your workflows across any application, service or server. Redwood’s global team provides solutions and world-class support designed to give you freedom and time to imagine and define your future.
Work closely with Sales, Customer Success, and Product teams to understand customer requirements and develop sales strategies.
Plan and lead proof of concepts to demonstrate the effectiveness of incident.io's platform in addressing customer needs.
Identify gaps in the current sales process to develop sales collateral, bolstering effectiveness and efficiency for the team.
Incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. They are a fast-growing, highly ambitious team that cares deeply about their customers, product quality, and making it magic.
Build and deliver quality custom demos that WOW the audience
Overcome technical objections and win the technical sale
Simpplr is the AI-powered platform that unifies the digital workplace, bringing together engagement, enablement, and services to transform the employee experience. More than 1,000 leading organizations trust Simpplr to foster a more aligned and productive workforce.
Deliver technical presentations to prospective and current clients.
Design, develop, deploy, and manage customer-specific proof of value projects.
Build custom reports and dynamic dashboards for prospective clients' management teams.
At ClickUp, we’re not just building software; we’re architecting the future of work by unifying tasks, docs, chat, calendar, and enterprise search with AI.
Responsible for selling Palo Alto Networks Products and Solutions through Channel Partners and interacting directly with customers in your region. Identify business challenges and create solutions for prospects and our customers. Leverage prospect stories to create a compelling value proposition with insights into value for that specific account.
At Palo Alto Networks®, they’re united by a shared mission—to protect our digital way of life, solving real-world problems with cutting-edge technology and bold thinking.
Respond to customer issues independently following a standard protocol.
Resolve moderate technical hardware and software issues from customer contacts.
Proactively assist customers to avoid or reduce problem occurrence.
DXC Technology delivers mission critical IT services, helping customers modernize operations and drive innovation across their IT estate. They provide services across the Enterprise Technology Stack, focusing on business process outsourcing, analytics, and security, and are a large company with a global presence.
As a Technical Support Engineer, be the primary point of contact for customers, navigate technical challenges, and help achieve their business goals. Engage directly with users via email and chat, triage issues, diagnose problems, and provide clear, actionable guidance. Work closely with Product and Customer Success teams, contributing to process improvements and product enhancements.
This position is posted by Jobgether on behalf of a partner company and they use an AI-powered matching process to ensure your application is reviewed quickly.
Coordinate new customer activities, ensuring all parties are informed of requirements, deliverables, and timelines.
Act as a primary contact for customers, providing responsive support and addressing challenges from initial contact to deployment.
Partner with Engineering and Product teams to resolve customer issues and develop new solutions, while contributing to documentation and training materials.
Airship helps brands drive revenue growth and customer loyalty with exceptional cross-channel customer experiences through its no-code, AI-powered platform.
Drive adoption of communication APIs and foster strong customer relationships.
Develop success plans and align API solutions to drive business value.
Identify upsell and cross-sell opportunities to drive revenue growth and customer retention.
Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities.