Pre-Sales Technical Engagement:
- Deliver technical expertise and product demonstrations customised to the prospect requirements and use cases.
- Maintain deep understanding of the competitive landscape and effectively position our solutions against alternative technologies and vendors.
- Provide ongoing technical guidance to the sales team throughout the sales cycle, including objection handling, technical Q&A, and solution clarification.
In-Life Customer Engagement:
- Be familiar with customer roadmap and highlight possible risks and opportunities to the Sales and Product teams.
- Inform customer of new features and functionality and identify their value to them.
- Serve as primary technical point of contact for customers, managing relationships with key stakeholders.
Skills:
- Able to create end-to-end designs that span multiple domains and technologies
- Ability to work with international partners, vendors and team members based at different locations
- Ability to problem-solve any challenge with creativity, organization and patience