Gcore

Author and maintain high-quality technical documentation for Gcore cloud, network, and security solutions, creating clear, user-focused content for developers. Implement LLM pipelines for documentation updates, building systems to identify documentation needs and streamline content creation, while maintaining quality standards. Establish technical writing standards, set up automated quality checks, and track documentation performance, working with cross-functional teams.

Responsible for the deployment, maintenance, and optimization of our internal infrastructure, you will ensure system reliability, performance, and availability, responding efficiently to operational issues across both hardware and software.

Seeking an experienced and visionary professional to join the Infrastructure stream as the Head of Infrastructure Operations, where you will be responsible for overseeing and maintenance of our company's data center infrastructure systems. You will ensure the stability and reliability of our global infrastructure to support our product operations teams. Responsibilities include developing and executing strategy, collaboration, overseeing daily operations, and driving innovation.

Develop innovative network solutions by extending OpenStack networking modules and automating services for virtual, dedicated servers and GPU cloud. Write clean, efficient, and maintainable Python code to power next-generation networking products. Design and implement robust RESTful APIs using Python FastAPI. Create and enhance network products, including firewalls, load balancers, DDOS protection, and advanced network management tools.

This role involves handling customer and internal user requests via chat, email, and phone, while providing consultations about products and services such as Cloud, Hosting, AI, and CDN; it also requires resolving technical issues by providing technical diagnostics and collecting information about customer incidents, escalating to higher levels of technical support if needed.