Join the Enterprise Application Development and Operations team as Oracle Fusion Consultant. Expected to architect, design, develop, configure, test and support the Oracle Fusion Cloud ERP applications involving Cloud AR, Collections, Cash Management and Revenue management Cloud Service systems. Function as an SME in Oracle Cloud Fusion Billing, AR, Revenue Cloud Service, product and pricing config.
Support healthcare systems that directly impact patient outcomes as an Application Support Analyst. Triage and resolve ServiceNow tickets, maintain application functionality, and collaborate virtually with technical teams. This role offers a collaborative culture, professional growth, and exposure to both custom and vendor-supplied applications.
Use profound knowledge and experience in managing and exceeding Support KPI’s and critical Technical Support Metrics. Lead efforts to hire, develop, and build a technical team. Oversee and participate in Change Management as it relates to Customer Support. Drive daily incident management success leading to ongoing enhanced customer experiences.
Join Twilio's End User Computing and Operations team as a Level 2 Technical Support Engineer, providing essential support to our global Twilions. As an escalated role from L1, you will be the go-to resource for technical support, ticket triaging, and troubleshooting Twilions' devices and software technologies across various service channels. Responsibilities encompass onboarding, offboarding, documentation creation, and ensuring a high level of customer satisfaction.
The Implementation Specialist plays a key role in conducting implementation activities and executing Nextech’s standard implementation methodology across its suite of solutions, including onsite super-user training, go-live support and post-go-live optimization, requiring issue investigation, creative problem-solving and training clients, as well as internal staff, as needed.