Applies tools, techniques and processes to track and log activities, ensuring user compliance. Leads technical analysis discussions and delivers supporting artifacts. Responsible for completing tasks within committed timeframes and communicating effectively across teams. Assignments are mid to long-term projects.

Serve as a deployment manager for the client’s linear technology, facilitating technology construction deployments. You will manage scope, schedule, budget, risk, and contractor performance, ensuring timely elevation of project issues. Collaboration with various stakeholders is a key part of this role.

The Enterprise Application Support Engineer ensures the optimal performance, stability, and maintenance of enterprise applications, primarily focusing on Salesforce and eCommerce platforms, collaborating with cross-functional teams to troubleshoot issues and implement enhancements.

The Implementation Specialist conducts implementation activity across Nextech’s suite of solutions, including remote training calls, super user training, go-live support, and post go-live optimization. Responsibilities include issue investigation, creative problem solving, and training clients and internal staff.

This role involves gathering, analyzing, and documenting business requirements, translating them into functional specifications for ServiceNow implementations. The ideal candidate will have a strong foundation in business process analysis and an in-depth understanding of the ServiceNow platform, as well as excellent communication skills.

Your focus is providing an exceptional customer experience while handling technical queries and providing solutions for our cloud-based healthcare solutions. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately complex system issues with customers and have a strong understanding of administrative tasks and workflows for long term care and medical facilities.