IDC is a premier global provider of trusted technology intelligence. They equip business and technology leaders with the evidence they need to make confident decisions, informing strategy, investment, and innovation across industries and regions. They have more than 1,000 analysts worldwide and a truly global perspective.
Salary Distribution
6 of 13 jobs
$73,614
Min
$107,937
25th
$119,289
Median
$155,853
75th
$320,000
Max
PTO Distribution
6 of 13 jobs
3w
Min
3w
25th
3w
Median
3w
75th
3w
Max
Parental Leave Distribution
Paternity Leave
1 jobs
1w
1w
1w
Benefits Overview
10 of 13 jobs
Dental
(7)
Vision
(7)
Medical
(5)
401(k)
(4)
EAP
(4)
Disability Insurance
(3)
Life Insurance
(3)
Life insurance
(3)
AD&D
(2)
Disability insurance
(2)
Equal Opportunity Employer
(2)
Health
(2)
Healthcare spending account
(2)
Parenting leave
(2)
Retirement plan
(2)
Sick days
(2)
Vacation
(2)
Cell phone plan
(1)
Culture
(1)
Disability
(1)
Execute assigned production tasks to support the creation and update of enablement content, following established templates and standards.
Perform content cleanup and maintenance activities, including identifying and addressing outdated, duplicate, or redundant training materials
Support organization and structuring of learning assets across repositories, ensuring consistent naming conventions, version control, and file management practices
Manage the administration and optimization of Customer Success platforms.
Leverage AI and automation tools to enhance account insights, risk detection, and customer communications.
Execute and standardize core customer lifecycle processes, including onboarding, success planning, Quarterly Business Reviews, renewals, and expansion.
Define the roadmap for the Agent-Aware Firewall, creating a dynamic system that identifies, classifies, and manages non-human traffic in real-time.
Lead the development of our automated entitlements engine, ensuring that every request for content is met with the precise level of access granted by our commercial agreements.
Monitor the evolving landscape of AI "Dark Arts"—from bypass techniques to unauthorized LLM training and develop technical countermeasures to stay two steps ahead.
Define the roadmap for the Agent-Aware Firewall, creating a dynamic system that identifies, classifies, and manages non-human traffic in real-time.
Lead the development of our automated entitlements engine, ensuring that every request for content is met with the precise level of access granted by our commercial agreements.
Monitor the evolving landscape of AI Dark Arts from bypass techniques to unauthorized LLM training and develop technical countermeasures to stay two steps ahead.