Turnitin

14 open remote positions

Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. They have over 16,000 academic institutions, publishers, and corporations as customers and have a diverse community of colleagues unified by a shared desire to make a difference in education.

Salary Distribution 4 of 14 jobs

Benefits Overview 11 of 14 jobs

Healthcare (11) PTO (11) Education Reimbursement (9) Parental Leave (9) Retirement Plan (9) Wellness Reimbursement (4) Wellness (3) Parental leave (2) Reimbursement (2) Retirement plan (2) EAP (1) Mental Health (1) Mental health platform (1) Paid Volunteer Time (1) Self-Care Days (1) Wellness program (1)

Open Positions

$130,350–$217,250/yr

  • Drive the long-term technical strategy and multi-year architectural roadmap for the GRaF backend platform.
  • Lead the design, development, and implementation of scalable, robust, and cost-efficient backend services using AWS Lambda, RESTful APIs, and event-driven architectures.
  • Act as a technical leader, providing expert technical guidance and mentorship to engineers on system design, Java best practices, code quality, and troubleshooting complex issues in production environments.

$77,700–$129,500/yr

  • Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts.
  • Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews.
  • Build trusted relationships: Engage stakeholders across all levels of the institution—from administrators and faculty to executive leadership—to strengthen advocacy and partnership.

  • Responsible for handling technical and non-technical customer queries via telephone, chat, email and online forms within established response times.
  • Proactively support users of the ExamSoft and ProctorExam products ensuring problem resolution, system access, optimal system performance, and overall customer happiness.
  • Become a Subject Matter Expert on all ExamSoft and ProctorExam products and services.