Turnitin

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Specialist team.

The department of Quality Engineering plays a crucial role in the software development process, responsible for ensuring that software products meet or exceed predetermined quality standards. Responsibilities include researching AI detection systems; analyzing data to uncover vulnerabilities; identifying automation opportunities; and acting as a communication point between technical and non-technical teams.

The Thought Leadership and Executive Communications Senior Manager develops and executes comprehensive communication strategies to enhance the company's reputation, increase brand awareness, and foster strong relationships with key stakeholders. This role involves overseeing all aspects of our Thought Leadership Programs and Executive Communications Initiatives. The Senior Manager is a strong communicator and self-motivated.

As a skilled Solutions Engineer, a passion for solving customer problems through creative technical solutions is expected. This Revenue Operation Department role is for a technical expert, a strategic partner to sales teams, and a strong communicator. Ability to understand customer needs and translate them into effective solutions will drive product value, sales success, and prospect satisfaction.

Expand the engineering team to build and maintain the integration services and APIs that power Turnitin for both internal use and external partners. This position requires collaborating with other engineering teams to tackle complex problems across the codebase, involving Java, API design, microservice architecture, and AWS architecture.

The Events Manager is responsible for planning, executing, and managing a variety of Global B2B education events aimed at driving brand awareness, lead generation, and customer engagement. This role involves coordinating with various internal and external stakeholders, managing event logistics, and ensuring the successful delivery of events that align with business objectives.

Generate and prospect sales opportunities by developing qualified leads into potential prospects. Understand the Turnitin Integrity and Assessment product portfolio to assess potential customers' needs and position the right product that solves to their needs. Progress the relationship until they are ready to talk to a sales account executive. Research ideal contact lists based on the Secondary Education Ideal Customer Profile.

Turnitin is seeking an experienced design leader to help increase velocity to deliver knowledge, products, and capabilities to help educational institutions empower student outcomes with academic integrity. As a UX Design Manager, you will be responsible for the end-to-end user experience, managing a team of designers to craft elegant design solutions across a range of educational solutions at a global scale, and collaborating closely with product and engineering partners.

The Head of Regional Marketing for Mature Markets is responsible for leading and executing marketing strategies to drive customer engagement, retention, and revenue expansion in established markets for our portfolio of integrity and assessment solutions. This role focuses on deepening customer relationships, expanding existing accounts, and positioning the company as a long-term partner in education technology.

As a Product Manager on the Turnitin Feedback Studio (TFS) team, you'll be responsible for delivering on opportunities to broaden and strengthen Turnitin’s value within our customers’ existing teaching and learning environments. This position requires both a strategic and detail-oriented Product Manager to lead the development of assignment workflows that support our product initiatives and integrate seamlessly with Learning Management Systems (LMS).

At Turnitin, internal communication is culture in action and they are looking for a creative, tech-savvy, and future-focused Senior Internal Comms Creative Production Partner to lead programs, platforms, and content design that shape experiences, compel engagement and connect teams. This role owns and evolves Turnitin’s internal communications—and reimagines how they connect as a remote-first company.

Turnitin is seeking a highly motivated Administrative Assistant to provide primary support to Senior Leadership (RVPs) members. Responsible for calendar management, data entry, research, project facilitation, swag, gift orders, and various administrative tasks. This role works to ensure the highest level of confidentiality, customer service, and stewardship. Must be available to work during US-compatible workday time zones.

As a core contributor to our Examsoft Insights team, you will play a key role in developing and enhancing the data processing and reporting systems that power our analytics platform. Design and implement scalable data pipelines for processing and transforming large volumes of exam data using Java, AWS Lambda, SQS, EventBridge and other AWS technologies.

Join our Customer Onboarding team as an Onboarding Consultant. You will set up customers for immediate success by helping them navigate change management through customer training and consultation, sharing best practices and facilitating implementation. You will educate our new and existing customer base through the delivery of compelling and interactive training sessions that leave attendees inspired to incorporate our products into their teaching and learning strategies.

Engage and support existing customers across the globe by facilitating the movement of existing customers to new solutions, including change management conversations, adoption training, and technical guidance. Manage customer accounts, expand Turnitin’s global reach, and help institutions safeguard academic integrity.

Machine Learning is integral to the continued success of Turnitin. As a Senior Machine Learning Scientist, you will join a global team to deliver cutting-edge Machine Learning systems, working closely with product and engineering teams to integrate Machine Learning into a broad suite of learning, teaching, and integrity products.