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Zinier
Zinier
2 open remote positions
Zinier empowers frontline workers to achieve greater things. They are a remote-first, global team headquartered in Silicon Valley with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India.
Open Positions
Design pragmatic solutions for real problems, assessing each use case and selecting the right approach. Rapid prototyping and iterative delivery, shipping functional prototypes within days and validating value with real users. Build agentic AI systems where justified, designing and implementing multi-agent architectures and LLM-based tooling.
AI/ML
LLM
Automation
RAG
SQL
Troubleshoot complex issues across workflows, configurations, integrations, and Zinier platform functionality. Partner cross-functionally with Product, Engineering, Professional Services, and Customer Success teams to resolve customer challenges. Drive continuous improvement by identifying recurring issues, root causes, and opportunities to improve support operations and workflows.
Troubleshooting
SaaS
APIs
Jira
Zendesk