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Join our team as a Senior Support Consultant, becoming the go-to expert for complex challenges. Work on technical troubleshooting, customer interaction, and proactive problem-solving. Provide technical assistance, application support, and usage guidance to NEC customers.

NEC Software Solutions, part of global tech giant NEC Corporation, provides software that helps dispatch ambulances, support families, and keep trains on the move.

• Troubleshoot complex technical issues using SQL queries and external resources.
• Serve as the primary escalation point for Tier 1 support staff.
• Analyze ticket trends and propose long-term solutions to prevent repeat issues.

Conversica provides a platform that uses AI-powered virtual assistants to engage leads and customers. They offer comprehensive health, dental, and vision benefits, PTO, holiday pay, 401k, and equity, reflecting their investment in employees.

• Administer and maintain all SQL databases, ensuring performance, reliability, and data integrity.
• Support and maintain custom-developed applications, including systems built using Java.
• Conduct analysis and evaluation of new and existing computer systems.

Connection Services provides IT solutions. They are looking for a Network Engineer to join their Technical Staffing Division.

Working directly with customers to triage, troubleshoot, and resolve support tickets. Actively managing support tickets and providing status updates to customers. Creating and updating documentation and user communications.

Recast Software empowers organizations to better manage and support users and devices by simplifying the work of IT teams.

• Lead resolution of US Regional technical issues, collaborating multi-functionally to coordinate responses.
• Coach, mentor, and develop service team associates to adhere to performance standards.
• Complete projects focused on improving service efficiencies and reducing variability.

Jobgether is a platform that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Provide professional and timely support for Softdocs products.
• Troubleshoot technical issues related to document management and eForms solutions.
• Document issues and collaborate with internal teams to resolve complex problems.

Softdocs is a leading remote enterprise Software as a Service (SaaS) company specializing in serving Higher Education and K12 institutions, as well as State and Local Government.

As a Principal Application Support Consultant, you will be the first point of contact for customers, addressing IT and Business Application related questions. You will provide professional, efficient, and effective support to Unit4 customers in resolving support cases. You will investigate, process, and document application defects passed to the Application Support team.

Unit4 is an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

Provide second-line support to customers, partners, and consultants, collaborating with a global team to resolve software issues and address customer requests. Build technical skills and learn a wide range of technologies related to application servers, database servers, and reporting components. Troubleshoot issues through problem reproduction and determine resolution.

Mitratech builds world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies.

• Serve as the primary escalation point for L1/L2 support on high-impact production issues.
• Analyze and resolve problems across endpoints (Windows, macOS, mobile devices), networking, cloud services, and critical enterprise applications.
• Perform detailed root cause analysis and develop preventative actions.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants, offering best-in-class capabilities and shopper experiences. Backed by leading investors and headquartered in Chicago, it is one of the fastest-growing tech companies.

• Administer and maintain all SQL databases, ensuring performance, reliability, and data integrity.
• Support and maintain custom-developed applications, including systems built using Java.
• Write and maintain computer programs to retrieve, store, and update data.

Jobgether is a platform that uses AI to match job applications with roles. They ensure applications are reviewed quickly and fairly against the role's core requirements.

• Serve as a trusted advisor for a portfolio of strategic and enterprise customers.
• Translate business goals into actionable technical strategies and align customer use cases with Honeycomb capabilities.
• Contribute to customer-facing content such as trainings, blog posts, white papers, and demos.

Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do!

• Lead technical aspects of implementations, including collecting requirements and building workflows.
• Provide solutions to customer issues and interact directly with customers.
• Take responsibility for projects end-to-end, from idea to completion.

Onit is looking for smart engineers who are enthused when they see a problem and can't stop themselves until it is solved.

As a Senior Technical Support Engineer, you will be a subject matter expert who handles our most complex technical challenges and serves as a technical mentor to junior engineers. You'll lead critical issue resolution, collaborate directly with Engineering teams on product defects, and contribute to the strategic direction of support processes. This role requires deep technical expertise combined with leadership capabilities to drive excellence across the support organization.

Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide.