Hubspot Administrator (Service Hub)
- Configure and maintain core Service Hub features, including ticket pipelines, SLAs, inboxes, routing rules, user roles, and permissions.
- Contribute to Service Hub enhancement roadmap by gathering feedback, proposing improvements, and helping prioritize implementation.
- Build and maintain dashboards that track key CX and Service metrics (volume, SLAs, resolution time, deflection, self-service usage).
$65,000–$75,000
/yr