Job Description
Resolving escalated technical issues that others cannot solve.
Leading customer crisis situations.
Developing advanced troubleshooting procedures.
Mentoring Technical Support Engineers and Associates.
Leading customer crisis situations.
You’ll collaborate extensively with Product Engineering, Quality Assurance, and Customer Success teams on complex issues and product improvements.
Your customer interactions will include technical consultations with senior IT leaders, participation in executive business reviews, and direct involvement in critical issue resolution for high-value accounts.
About Transact + CBORD
Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide.