Responsible for overseeing the systems and tools powering our Global Solutions Engineering Organization, including Salesforce, Slack, Jira, Scoro and others. Individual to drive a state-of-the-art agent experience that is rooted in Salesforce and its supporting ecosystem. Deeply understand the business needs and designing thoughtfully for efficiency, the highest quality, and scalability.
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- Partner with Salesforce Developers and various teams to implement solutions.
- Perform day-to-day Salesforce administration and configuration.
- Serve as a first-line and technical escalation point for users.
Chainguard is the secure foundation for software development and deployment. They provide guarded open source software, built from source and updated continuously, to help organizations eliminate threats in their software supply chains. Founded by industry experts, Chainguard values customer obsession, intentional action, and a transparent, trusting culture.
- Lead requirements gathering, documentation, and refinement for Salesforce initiatives, focusing on Customer Experience portals and Service Cloud capabilities.
- Act as the subject matter expert for Salesforce enhancements, configurations, and integrations.
- Translate business needs into clear, actionable technical requirements, including flows, automation, and reporting.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
- Provide real-time support for issues related to Salesforce and other integrated platforms.
- Administer and support Salesforce.com, including user management, data import/update, bug investigations, and enhancements.
- Manage end-user profile configurations, reporting, dashboards, and permissions.
Motive empowers those running physical operations with tools to enhance safety, productivity, and profitability. They serve nearly 100,000 customers, from Fortune 500 enterprises to small businesses, across various industries.
Serve as both a Salesforce Business Analyst and Administrator, gathering and translating business requirements. Configure and maintain Salesforce (objects, fields, workflows, validation rules). Assist in defining priorities and shaping the roadmap for Salesforce enhancements.
bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients with state-of-the-art, cloud-based technology.
- Support the technical architecture and design of our Salesforce and GTM systems.
- Drive adoption of AI tooling across the systems team to accelerate delivery and impact.
- Consolidate and improve our systems landscape through thoughtful tool evaluation.
Brightwheel's vision is high quality early education for every child by supporting teachers,engaging parents, and enabling the small businesses.
- Coordinating with vendors and partners to facilitate requirement gathering activities.
- Staying current with Salesforce platform capabilities to meet evolving business needs.
- Collaborating with Quality Assurance Engineers in the creation of test plans and scripts.
The company is not mentioned in the job posting. The job posting does mention Providence leadership; the job description has a formal tone.
- Facilitate meetings, synthesize discussions, and circulate decisions with clear objectives.
- Partner with business process experts to write requirements and create process flows for compensation design.
- Lead system-related projects, focusing on key strategic initiatives related to Sales Enablement technology systems.
ZipRecruiter is a leading online employment marketplace, actively connecting people to opportunities with AI-driven matching tech via its app, web, email services, and partnerships. They have the #1 rated job search app.
Lead the implementation, configuration, and customization of Salesforce Consumer Goods Cloud features. Design, implement, and manage the full Trade Promotion Management (TPM) lifecycle within Salesforce. Develop and maintain comprehensive reports and dashboards using Salesforce's native reporting tools and Tableau CRM.
Valtech is the experience innovation company that exists to unlock a better way to experience the world.
- Provide operational support for GTM processes, ensuring accuracy and efficiency.
- Manage Salesforce administration, reporting, and sales commissions.
- Maintain documentation and templates for repeatable processes.
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry.
- Responsible for the development, code, testing, and implementation of applications and solutions in the Salesforce environment.
- Works in partnership with cross-functional team to develop solutions within Salesforce that support the organization in meeting and exceeding business objectives.
- Designs, codes, and implements solutions within the Salesforce Lightning platform to meet evolving business needs
ConnectWise is an industry and Global leading software company. They are a community-driven software company dedicated to the success of technology solution providers, Their suite helps over 45,000 of their partners manage their businesses better. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
- Handle incoming support requests, manage tickets, perform root-cause analysis, and communicate solutions.
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Restaurant365 is a SaaS company disrupting the restaurant industry by providing a unique, centralized cloud-based solution for accounting and back-office operations. Their culture focuses on empowering team members to produce top-notch results while elevating their skills.
- Turn business needs into clear, testable requirements for Salesforce CRM.
- Map processes, define data, and lead UAT with stakeholders, partnering with various teams.
- Support reporting and analytics needs, define data models, and drive continuous improvement.
Docplanner Group aims to help people live longer, healthier lives through their healthcare platform. With over 3,000 employees, they connect millions of patients with doctors across 13 countries, offering marketplaces, SaaS, and AI tools to streamline healthcare tasks.
- Define and drive the long-term roadmap for the Salesforce ecosystem, ensuring scalability and alignment with company goals.
- Serve as the primary administrator for all Salesforce instances, managing user access and maintaining system documentation.
- Translate complex business requirements into effective Salesforce solutions, providing insights into sales performance and customer behavior.
Inspiren offers the most complete and connected ecosystem in senior living, bringing peace of mind to residents, families, and staff with integrated solutions.
- Take ownership of global helpdesk tickets; be familiar with systems like Salesforce, Genesys, ObserveAI, MavenAGI, Omni Channel, Jira Service Management, and Confluence.
- Explore and champion AI tools (e.g., Gemini, ChatGPT, Atlassian Rovo) to develop new processes, automate manual tasks, and generate documentation to streamline operations.
- Help end-users problem solve and find solutions to issues; communicate updates or major changes to global employees and provide feedback to improve tools.
Thumbtack helps millions of people confidently care for their homes via their app, which offers personalized guidance, AI tools, and a hiring experience. They have over 300,000 local service businesses in every county of the U.S.
- Support the Go-To-Market organization’s Customer 360 strategic operations.
- Design role-specific interfaces that surface the most relevant customer information at the right time.
- Improve inefficiencies in the Salesforce UI/UX to increase user adoption.
Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations.
- Work with the business to gather, analyze, and translate requirements into actionable requests.
- Design, develop, and implement scalable, sophisticated, declarative custom solutions within Salesforce that support and enable the business and our Users.
- Ability to effectively triage and prioritize projects, issues, and feature requests.
Bluelight Consulting is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community.
- Generate new and expansion product license revenue against an assigned quota.
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- Advise customers on the best possible portfolio of Jitterbit and Partner solutions.
Jitterbit is a leading data, application, and process workflow automation solution that integrates critical business processes.
- Partner with teams to deliver a unified customer experience, aligning execution with objectives and resolving issues efficiently.
- Build and maintain strong relationships across all levels of customer and internal organizations, ensuring clear communication.
- Coordinate the technical engagement between customer stakeholders and internal teams, ensuring alignment on priorities and deliverables.
Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands and has been named to multiple best workplaces lists.
- Responsible for analyzing data, design and development of new and existing internal business applications in Salesforce.
- Gathering requirements, provide recommendations to improve sales processes, design, lead implementation and testing of web applications and integrations.
- Enable business processes for internal employee and customers in Salesforce and other SaaS based applications.
Actian empowers enterprises to confidently manage and govern data at scale. They are known for their data management and data intelligence solutions that streamline complex data environments, designed to be flexible and perform reliably across various environments.
Build and maintain custom applications, triggers, classes, and components using Apex, Flows, Visualforce, and Lightning Web Components. Design and develop interactive dashboards and visualizations using Salesforce CRM Analytics (Tableau CRM). Work closely with stakeholders to gather functional requirements and translate them into technical specifications.
SOUTHWORKS only hires individuals from countries that are not blocked or sanctioned by the United States, including those identified on the United States Office of Foreign Asset Control (OFAC).