-Learn about the business needs and utilize your deep knowledge of technology to design processes and automation to create the most efficient tool configuration possible.

-Participate in the evaluation and selection of technology tools used by Internal teams.

-Manage incoming tools/system access and configuration requests.

Qualifications:

-5+ years of experience in a Technology operations role or as a Salesforce Business Analyst.

-Understanding of Salesforce Sales Cloud and the surrounding ecosystem, including 3rd party products.

-Strong project management and process improvement skills.

Other important information:

-Triage day-to-day issues that arise for internal and external tools.

-Partner with IT and engineering to implement and troubleshoot new processes and workflows.

-Salesforce Administrator or Business Analyst or Sales Cloud Consultant Certification (preferred).

Motive

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.

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