The Business Analysts work at the forefront of Information Technology and Information Security, pivotal in deciphering, analyzing, and interpreting business data to drive informed decision-making and strategic initiatives. This role demands strong analytical prowess, astute business acumen, and effective collaboration with stakeholders across the organization. Your analytical skills will be key in uncovering opportunities for process improvements and efficiencies that drive value within the organization.

This role is responsible for supporting process improvement and complex claims issue resolution in the Oscar claim environment for both the Oscar Insurance business and +Oscar clients. The Senior Analyst, Claims Production role organizes, scopes, triages, investigates and/or executes on solutions and process improvements. This is accomplished by leveraging a deep understanding of how to work cross-functionally to understand and translate friction from stakeholders into actionable opportunities for improvement.

As a RevOps Specialist at Zowie, you will be instrumental in optimizing how our GTM teams operate, going beyond systems management to actively monitor processes, identify gaps, and propose improvements. You'll also support Demand Generation campaigns on the operational side, managing outreach tools and helping our teams stay aligned and productive, making operations more efficient and scalable.

The Operations Business Analyst is a key role within the Operational Excellence team, focusing on data-driven decision-making, process optimization, and the management of critical operational workflows. The role is responsible for delivering actionable insights through data analysis, developing and maintaining reports, and implementing scalable solutions that enhance the efficiency of back-end operations.