Define, scale, and elevate Omada’s customer-facing analytics and reporting function, translating data into insight, insight into story, and story into renewed partnership and growth. The Senior Director will oversee both a data analytics team and a product marketer, driving the design and delivery of Omada’s customer reporting experience—from standardized dashboards to high-touch executive deliverables for strategic clients.
Maintain and update programme plans, RAID logs, dashboards, and reports. Coordinate project governance meetings, preparing presentation packs, minutes, and follow-ups. Collect, analyse, and consolidate data for executive reporting. Support financial and resource tracking across the programme. Monitor project progress and assist in identifying and resolving risks or issues. Ensure PMO standards, processes, and governance frameworks are applied consistently.
In this role you will focus on tracking and reporting KPIs across the product-led growth funnel and sales-assist funnel in a SaaS environment, collaborating with key stakeholders across sales and customer success teams to support KPI and goal mapping. The role will contribute data-driven recommendations on testing and optimization strategies, assist with analytics tracking, and help maintain performance reporting dashboards.