- Get to use AI in every aspect of your role
- Lead a high-performing, full-stack team to deliver key product outcomes with quality and urgency
- Grow and develop a team of engineers through regular coaching, feedback, and mentorship
Brightwheel
5 open remote positions
Brightwheel is the largest, fastest-growing, and most loved platform in early education. They are trusted by millions of educators and families every day. The team at Brightwheel is passionate, talented, and customer-focused, with remote employees across every US time zone, as well as select offices in the US and internationally.
Open Positions
- Provide onboarding and product adoption support to customers implementing the brightwheel product suite.
- Support a rolling portfolio of approximately 100+ customer accounts over the typical 4–12 week onboarding lifecycle.
- Diagnose, troubleshoot, and assist with resolving technical or configuration challenges customers encounter during system setup and early usage.
- Lead engineering teams that deliver AI-powered product and platform capabilities with clear impact.
- Build software that not only records information, but also recommends next steps, completes routine work, and automates meaningful parts of our customers’ day-to-day operations.
- Use AI agents, automation, and modern tooling to improve how teams build, test, ship, and support software, increasing velocity and freeing up more capacity for high-value work.
- Drive strategic, cross-functional GTM programs across multiple product lines.
- Redesign and optimize frontline workflows within Salesforce and related systems.
- Partner closely with Sales, Marketing, Finance, and Systems Operations.
- You are primarily responsible for Activation & Onboarding analytics, while also helping optimize the customer journey through Retention.
- Meet regularly with Activation & Onboarding stakeholders to deeply understand their data needs and translate technical metrics and analyses into actionable recommendations to drive business impact.
- Develop and maintain core Post-Sales data models and pipelines using SQL and dbt to ensure data accuracy and reliability for all reports.