Job Description
How you'll add value:
- Handle incoming support requests: manage tickets, root-cause analysis, communication, and quick wins; escalate appropriately and document solutions.
- Support Salesforce CPQ: assist with product/catalog updates, price rules, discounting logic, quote templates, approvals, troubleshooting, partnering with senior admins/engineers for complex changes.
- Administer core platform setup and governance: org health checks, release readiness, Sandbox management, and completion of day-to-day tasks to keep the org and its users operational
What you'll need to be successful in this role:
- 2–5 years of Salesforce administration experience with strong hands-on configuration across Sales Cloud (Service/Experience Cloud exposure a plus); bachelor’s degree.
- Strong written and verbal communication skills in English and Spanish.
- DevOps hygiene: Sandbox usage, change control, and release readiness; Git/Copado exposure is a plus.
About Restaurant365
Restaurant365 is a SaaS company disrupting the restaurant industry by providing a unique, centralized cloud-based solution for accounting and back-office operations. Their culture focuses on empowering team members to produce top-notch results while elevating their skills.