- Handle support tickets and work to resolve client issues within SLA times.
- Work with team, Service Delivery Manager, and Team Lead to provide top quality service.
- Work on a variety of basic to complex issues requested by end users.
Dedicated IT
1 open remote positions
Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. They are known for their people-centric culture, amazing benefits and substantial year over year growth, and have been positioned as an employer of choice in the Managed Services space.