Seeking experienced Wireless Network Technical Support Specialists (T2) to support critical wireless infrastructure operations for a global enterprise. This role focuses on Cisco wireless environments and requires hands-on experience with Wireless LAN Controllers (WLCs) and Access Point provisioning. Provide Tier 2 technical support for Cisco wireless network infrastructure across APAC.
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As part of Varicent's world-class Technical Support Team, you will serve as the frontline of customer success, helping clients maximize the value of our industry-leading SaaS solutions. You will troubleshoot complex issues, provide expert guidance, and collaborate closely with cross-functional teams including Product and Engineering to ensure our users receive exceptional support experiences. Our customers span the globe and rely on Varicent to drive mission-critical processes.