NOC Engineer
Remote regions
USBenefits
Unlimited PTO
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About the Role:
- Monitor network, system, and hardware health 24/7 using monitoring and alerting tools.
- Respond to alerts, incidents, and outages promptly and follow defined escalation procedures.
- Perform initial troubleshooting for network connectivity, hardware failures, and performance issues.
Qualifications:
- 1–3 years of experience in a NOC, IT operations, or technical support role
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs)
- Experience troubleshooting hardware, network, and system performance issues
Benefits:
- Flexible paid time off
- Paid parental leave
- Affordable health coverage (medical, dental, vision)
Raptor Technologies
Raptor Technologies, founded in 2002, partners with over 60,000 schools across 55 countries, offering integrated software and services for school and student safety. They are dedicated to protecting children and schools every day, fostering innovation and customer collaboration in their product development.