Provide hands-on and remote support for macOS and Windows devices, troubleshooting system performance and software installations.
Manage corporate endpoints using system management tools, ensuring devices meet security and configuration standards.
Log and manage support requests through the organization’s ticketing system, maintaining accurate asset inventory and creating knowledge base articles.
ALO is centered around mindful movement, believing it leads to better living and improves communities. It is a company focused on studio-to-street consciousness, integrating practice from the mat into daily life, with a culture of mindful living.
Provide technical support to clinical facilities, healthcare providers, and internal staff.
Resolve technical issues related to software, hardware, and systems.
Collaborate with departments to deliver world-class support services and ensure customer satisfaction.
Skilled Wound Care provides technical support to clinical facilities, healthcare providers, and internal staff. They are dedicated to providing exceptional technical support to clinical facilities, healthcare providers, and internal staff.
Handle day-to-day IT operations and provide client-side support.
Assist internal users with errors via the Jira service management system.
Own and improve the end-user onboarding & off-boarding process.
BetterHelp aims to remove barriers to therapy and make mental healthcare more accessible. With over 30,000 therapists, they are the world’s largest online therapy service and invest in their team’s well-being and professional development.
Research end user issues independently, when needed, and document/develop a solution per company standards
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve; Judi Health values a diverse workplace.
Provide first-level help desk support through service ticket systems
Monitor and escalate technical issues as needed
Communicate clearly and effectively with internal teams to resolve problems
Solvo Global is an innovative company with a great culture. They are looking for proactive and communicative individuals eager to learn and grow professionally through hands-on experience.
Provide telephone and email based post-sales technical support for our software products
Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution
Endeavor to respond to all customer requests in a timely manner while improving customer experience
SOTI is committed to delivering best in class mobile and IoT device management solutions. With over 17,000 customers globally, SOTI has fostered a company culture that emphasizes personal growth, continuous innovation and fun.
Serve as the go-to IT partner for our Pakistan office, resolving Tier 1 and Tier 2 support requests with efficiency and care.
Manage daily break/fix support for the PK team—ensuring equipment and access issues are resolved quickly and completely.
Identify opportunities for process improvements and cost efficiencies in IT operations.
Brightwheel's vision is high quality early education for every child, supporting teachers, engaging parents, and enabling small businesses. They are the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Answer IT support calls and resolve tickets via phone or Teams.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions provides workforce development services in North America. They focus on development, design, and delivery of demand-driven workforce solutions with a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Receive and respond to inbound incident requests from clients and external users via phone, email, or ticketing system.
Perform advanced troubleshooting of desktop, network, and application incidents—including connectivity, VPN, VLAN, and access issues.
Maintain detailed documentation and progress notes on all support tickets and client communications.
Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. They are building a team of professionals who care deeply about quality, ownership, and continuous improvement.
Collaborate with internal teams to resolve escalated cases.
Document solutions for knowledge sharing.
Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide. Our newly combined companies are dedicated to fostering a culture of integrity, respect, and continuous personal development.
Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
Conduct technical diagnostics to resolve issues, gather information about customer and user incidents, and escalate to higher levels of technical support if needed.
Address complex technical issues and provide timely, effective solutions while considering the impact on customers' business operations, based on internal documentation.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security. They have 550+ professionals globally and collaborate with technology partners such as Intel, NVIDIA, Dell, and Equinix.
Analyze recurring issues and implement improvements.
Advocate is a mission-driven organization helping people access government benefits and support. They combine expert advocacy with technology to streamline complex processes.
Assist in delivering day-to-day IT support, maintaining corporate systems.
Diagnose and troubleshoot hardware, software, and network issues.
Maintain accurate records of company-managed IT assets.
Vannevar is a defense technology company building AI to deter adversaries and focuses on algorithmic speed and foresight. They are a small agile team combining world-class engineers with veteran strategists focused on mission impact, user empathy, and disciplined growth.
Provide directions in technical and non-technical terms to solve customer issues.
Take ownership of customer issues, including troubleshooting and escalation.
Work with client resources to understand their data security risks and threats.
Jobgether is a platform helping candidates find the right job with AI-powered matching process. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Provide timeline and professional support to customers through multiple channels.
Troubleshoot software-related issues and guide users through steps to resolve problems.
Create, track, and manage tickets in the support system, ensuring timely follow-up and resolution.
Rubris, founded by veterans of the legal technology and mass legal claims industries, provides the Rubris Crosslink Platform, a proprietary software solution. They believe in creating an environment of inclusion and belonging, advancing talented individuals by promoting a culture of respect and support.
Respond to customer support requests via multiple channels.
Diagnose and resolve common issues, communicating findings to customers.
Escalate complex issues with clear documentation and context.
SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. They are entering an exciting phase of accelerated growth after doubling their customer base over the past year.
Provide world class customer support and produce successful outcomes for clients with pressing challenges.
Develop an in-depth understanding of our cloud-based software to support processes and patient care.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
PointClickCare helps providers deliver exceptional care through its health tech solutions. As a founder-led and privately held company, they empower employees to innovate and shape the future of healthcare, serving over 30,000 provider organizations, reinvesting significantly in R&D and integrating AI tools into daily workflows.
Provide Tier 1 technical support to corporate, distribution, and retail store associates for basic software and hardware troubleshooting
Demonstrate qualities representative of A&F’s unique culture with a strong appreciation for customer service
Troubleshoot problems to resolution or escalate when necessary, and document incidents within the incident management system
Abercrombie & Fitch is a global, digitally led omnichannel specialty retailer of apparel and accessories. The company operates a family of brands and over 750 stores across North America, Europe, Asia and the Middle East and is committed to putting their people first.
Provide telephone and email-based support for all users via an IVR system and using the ServiceNow ITSM.
Assist users with administrative configuration issues such as workstation troubleshooting.
Reset account passwords, security tokens, PINs, and provide account management support.
Jobgether is a platform where candidates can apply for jobs. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.