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Accountabilities:
- Provide telephone and email-based support for all users.
- Manage incidents, problems, and service requests using ServiceNow.
- Monitor the status of open tickets and coordinate resolution as needed.
Requirements:
- Proficiency in MS Office suite, especially Office365, MS Word, and MS Excel.
- Knowledge of MS Windows 10 systems, including Dell and Microsoft hardware.
- Experience with iPhone configuration and troubleshooting.
Benefits:
- Flexible work schedules to help balance work and life.
- Excellent training and career development opportunities.
- Generous compensation package.
Why Apply Through Jobgether?:
- We use an AI-powered matching process to ensure your application is reviewed quickly.
- Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
- The final decision and next steps (interviews, assessments) are managed by their internal team.
Jobgether
Jobgether is a platform where candidates can apply for jobs. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.