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Position Summary:
- Assists in managing our ticketing system, MDM software, and AWS platform
- Overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
- Develop additional MDM automation to facilitate user onboarding
- Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs
- Promptly respond to user requests via ticketing system/phone calls/IM
Minimum Qualifications:
- 2+ Years experience in a Help Desk role
- Experience supporting Mac hardware/OSX in a Help Desk environment
- Experience with Jira Service desk or a similar ticketing system
Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve; Judi Health values a diverse workplace.