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Responsibilities:
- Provide 1:1 training and support to customers.
- Disseminate accurate program requirements.
- Resolve end user programmatic and technical questions.
Qualifications:
- Bachelor's Level Degree or equivalent experience.
- 1-3 years of experience in customer technical support.
- Strong organizational skills and proficiency with MS Office.
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- Prior customer service focused work experience
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UMass Chan Medical School
UMass Chan Medical School welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.